Operations Assistant

2 months ago


Canberra, Australia Kent Removals and Storage Full time

Company: Kent Removals & Storage

Position: Operations Assistant

Location: Hume, ACT

Type: Full-Time

Industry: Removals and Logistics

**Qualifications and Experience**
- Exposure to the removals industry ideally with demonstrated success in operations and working in a team.
- Operations experience in Removals, Road Transport, Storage or Logistics.
- Forklift licence (or a willingness to acquire one).
- Willingness to learn and enthusiasm to grow your career.
- Demonstration of developing sound operational understanding a willingness to learn how to juggle labour requirements, inventory, equipment, warehousing, purchasing etc.
- You understand people and show enthusiasm to invest in their development and training.

**About the Role**

Providing Operational support to the Branch Manager, this position will assist with the careful planning and scheduling of all employee and vehicle daily programming for local, interstate, and international removals.
- Achieving personal, as well as operational team targets and KPIs.
- Leading, coaching, mentoring, and managing your operational team to provide exceptional customer service and positive outcomes.
- Working with managers and team members to identify opportunities for improvement, creating action plans and receiving commitments to ensure outcomes/results are achieved.
- To control the activities of Operations in a cost-effective manner.
- To oversee efficient employee and vehicle daily programming for local, interstate, and international removals.
- To ensure that all relevant systems and documentation are accurate, precise, and complete, within the WMS.
- To ensure briefing and debriefing of crews occur in a timely manner.
- Learning to manage operational service delivery issues to resolution.
- Participating in Operational duties to cover staff and work with the team.

**Benefits**
- Dedicated blue collar training platform that’s fun and easy to use.
- Our Kent CARE Program is dedicated to staff wellbeing and mental health.
- Numerous employee reward platforms.
- Salary packaging and salary sacrificing.
- Early wage access.
- Corporate discounts for utilities and health insurance.
- Staff discounts on storage and removals services.
- Novated Leasing.
- Company wide recognition program.
- We believe in inclusiveness and workplace equality.
- We’ve recently invested 2M into our digital technology.
- 5 star rated onboarding experience.
- 1 in 3 roles are filled internally, we love promoting from within.
- Diverse business areas that offer plenty of career opportunity.

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