Epcr Communications Officer

3 months ago

Adelaide, Australia SA Health Full time

**Job no**: 880563
**Work type**: Full time
**Location**: Adelaide CBD
**Categories**: Administration and Clerical, Emergency Services, Technical
- **SA Ambulance Service**:

- **Salary**:$98,478.00 - $104,165.00 p.a.**- ASO6 - Full Time / Term Contract (Up until 31 July 2026)**

**About Us**:
SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency pre-hospital medical care, non-emergency transport, and rescue and retrieval services.
- Our Vision_: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.
- Our Mission_: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.
- Our Purpose_: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

**Our Values**
- PATIENT FOCUSED_: We will put our patients and the safe and quality care we provide them first; in everything we do.
- TEAMWORK:_ We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.
- INTEGRITY AND HONESTY:_ We accept and uphold the standards and expectations of our organisation and communities.
- RESPECT AND COURTESY:_ We will always be respectful and courteous toward our patients, each other, and all those we work with.
- COMMUNITY COLLABORATION_: We value our role in the community, and we value the communities we serve.
- CHANGE READY_: We know our communities’ needs will evolve and we must adapt to meet them.
- AUTHENTIC LEADERSHIP:_ We will support leadership development for our people at every level.

**What We Offer**:

- Competitive remuneration plus salary packaging benefits up to $11,660 (including general living expenses & meal entertainment).
- Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity
- Giving back the people of South Australia Play a vital role in enhancing the well-being of our community.
- We take care of you Access to a range of staff and wellness support programs

**Key Responsibilities**:

- Develop and implement comprehensive communication plans, materials, and strategies for internal and external stakeholders to support the achievement of the ePCR project objectives, and evaluate the effectiveness of these communication efforts.
- Lead the development and implementation of an ePCR communications framework, identifying opportunities to engage with ePCR teams, providing strategic advice on internal and external communications management, and ensuring compliance with relevant government policies and SA Health's communications policies.
- Conduct daily ePCR communications activities, including preparing and distributing internal project bulletins, newsletters, and communications to support planned ePCR events, while maintaining high standards of presentation, style, and content.
- Serve as the media and communications liaison for the ePCR project, conducting interviews, developing key talking points, identifying proactive opportunities to share project milestones, responding to media queries, and maintaining media log and contacts database.
- Handle ministerial and government communications related to the ePCR project, researching and responding to queries received from the Office of the CE and the Office of the Minister for Health and Wellbeing, writing notes and briefings for the Minister, and ensuring accurate and relevant information in all prepared materials.
- Contribute ePCR content to a range of internal and external media and communication matters, including preparation of briefing notes, background information, and research, while promoting knowledge sharing and fostering a team approach to communication and public relations within the ePCR program.

The SA Ambulance Service (SAAS) is undertaking a major initiative to modernise its operations with the introduction of an electronic Patient Care Record (ePCR) system.

The initiative marks a significant step toward modernising SAAS operations, aligning them with national standards, and ensuring that paramedics are equipped with the tools they need to deliver high-quality care across South Australia.

The ePCR system will streamline the way paramedics record patient information, improving the accuracy and efficiency of care provided during emergencies. It will allow paramedics to enter patient observations and care details directly into a digital platform, accessible in real-time. This will not only enhance the quality of care delivered on

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