Customer Service

4 weeks ago

Osborne Park, Australia Avis Budget Group Full time

**About Avis Budget Group**

We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex** - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

**What you’ll do**
- Great customer in a friendly manner and help expedite the rental car rental/return process to help get customers on their way
- Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure
- Review returned vehicle gas levels and car kilometres while accurately inputting them into our hand held devices when needed
- Clean and prepare vehicles as per company standards

**What we’re looking for**
- **Applicants must have a full and valid driver’s licence**:

- **Have full working right in Australia**:

- Open to work days, weekends shifts
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to work in a fast paced environment while delivery exceptional customer service
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information

**Benefits and Perks**
- **Hourly pay** +**loadings +** **performance incentives**:

- **Wellbeing programme** incl. **life insurance** + **discounted health insurance** + **superannuation** options
- Access to **Perkbox** **- discounts and offers** with hundreds of retailers and big brands, including on **cinema tickets**, **fitness classes**, **shopping discounts** and much more
- Employee discounts on **car rental** across Avis Budget Group
- Employee Assistance Programme **(EAP)** provided by Converge - 24/7 support for your mental health and wellbeing
- **Full training provided** to help you achieve your goals & reach your potential

**Job Types**: Full-time, Permanent

**Salary**: $24.00 - $31.00 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus

**Language**:

- English (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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