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Insurance Renewals/customer Service Officer

3 months ago

Sunshine Coast, Australia SMAART Recruitment Full time

Full time position | $60,000 + Super + Bonus | Sippy Downs
- Fully paid training and ongoing support | Huge career advancement opportunities
- Your chance to start a career in finance and insurance l Great company culture

**SMAART Recruitment **is partnering with one of Australia's fastest-growing companies in finance and insurance. With a solid understanding of their clients' finance and risk requirements, they provide business insurance tailored to their clients' needs.

Due to strong growth in 2023, they're now looking for an** Insurance Renewals/Customer Service Officer **to join the team in **Sippy Downs **and help them keep up with demand in 2024 and beyond.

As an Insurance Renewals Officer, your role will be to manage client communications, provide high-quality customer service, and retain existing clients. The role will involve:

- Contacting customers and following up on their existing insurance plan.
- Understanding clients' situations and their business risks.
- Customer Retention; reviewing their existing plan, and suggesting any adjustments if needed.
- Helping them renew their business insurance and answer any questions they may have.

**Full training will be provided,** covering everything you need to know about the product as well as customer service, retention and renewals in general. This will give you a solid foundation to kick-start your career in Insurance and Finance.

**About the Role**:

- Monday - Friday business hours
- Sippy Downs location (no work-from-home option)
- Base salary of $60,000-70,000 + Super + Bonus (base depending on experience)
- Full product and systems training (no insurance experience required)
- Great team culture with strong support
- Real career advancement opportunities

**This role is perfect for you if you're looking to get into insurance and finance.** With all the training and support you need, this company invests in its team's success.

If this sounds interesting, submit your resume via the** "Apply" **button.

***
For a confidential discussion, please contact Will or Sonja at SMAART Recruitment on 1300 762 278.