General Manager/operations Manager

7 months ago


Strathfield, Australia With Recruitment Full time

Our client is NDIS agency, dedicated to providing exceptional support and services to individuals with disabilities in Sydney. They are committed to promoting independence, inclusion, and empowerment for our clients. As a rapidly growing organization, they are seeking a dynamic and experienced General Manager/Opearions Manager to lead our team and drive our mission forward.

**Key Responsibilities**:
1. Strategic Leadership: Develop and implement strategic plans to achieve organizational goals and objectives. Continuously assess market trends, client needs, and regulatory changes to inform strategic decision-making.

2. Financial Management: Manage the agency's budget, financial forecasts, and expenditure to ensure financial sustainability and compliance with funding requirements. Identify opportunities for revenue growth and cost optimization.

3. Staff Management: Provide strong leadership and direction to a multidisciplinary team, including recruitment, training, performance management, and professional development initiatives. Foster a positive and inclusive work culture that values diversity and promotes collaboration.

4. Service Delivery: Oversee the delivery of NDIS services in accordance with participant plans, quality standards, and legislative requirements. Monitor service outcomes and client satisfaction to drive continuous improvement.

5. Stakeholder Engagement: Build and maintain effective relationships with NDIS participants, their families, carers, funding bodies, government agencies, and other key stakeholders. Represent the agency in external forums and advocacy efforts.

6. Compliance and Risk Management: Ensure compliance with NDIS regulations, policies, and contractual obligations. Develop and implement risk management strategies to mitigate operational, financial, and reputational risks.

**Qualifications and Experience**:

- Bachelor's or Masters in Social Work
- Proven experience in a senior management role within the disability sector or healthcare industry.
- Comprehensive knowledge of the NDIS framework, policies, and procedures.
- Demonstrated ability to lead and motivate teams, foster innovation, and drive organizational change.
- Strong financial acumen with experience in budgeting, financial reporting, and grant management.
- Excellent communication skills, both verbal and written, with the ability to engage and influence diverse stakeholders.

**Benefits**:

- Opportunity to make a meaningful impact on the lives of individuals with disabilities.
- Supportive work environment with opportunities for professional growth and development.

*Please only those with valid working rights need to apply

**Job Types**: Full-time, Permanent

Pay: $125,000.00 - $135,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person


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