Client Support Analyst

6 months ago

Sydney, Australia UBS Full time

Australia
- Operations
- Investment Bank

**Job Reference #**
- 293986BR

**City**
- Sydney

**Job Type**
- Full Time

**Your role**
- Are you a master of F2B controls? Do you thrive in a busy team environment? We're looking for someone like that to:
- Provide client service for clients trading cash equities in the Australian market, alongside supporting internal trading desks.
- Be responsible for the daily delivery and escalation of a suite of controls, facilitating support aimed at capturing all risk events within the shortest time possible.
- Ensure T0 trade data integrity (completeness, accuracy and timeliness)
- Facilitate the production of accurate T0 Risk Reports and T+1 reconciliations.
- Communicate with clients/external brokers to ensure trades are captured accurately and resolve trade economics discrepancies.

**Your team**
- UBS Operations provides the infrastructure and capability for the Bank to execute its business, ensuring we deliver a premium service to our clients, improving productivity without comprising our reputation, regulatory requirements, or internal control framework. The Client and Trade Support team sits within the Securities Middle Office and provides support to our Australia Equities trading desks and Corporate Client deal teams.

**Your expertise**
- Tertiary qualified (preferred)
- Previous trade support/middle office experience in investment banking or with a buy-side firm is preferred.
- A general knowledge of middle and back office operations, including bookings, confirmations, reconciliations, settlements and corporate actions.
- An ability and willingness to take ownership for, and find a resolution to break downs in booking models and IT flows
- An awareness of the regulatory and compliance landscape in Australia, alongside an understanding of the importance of timely escalation.
- A interest in looking at processes with a view to improve them.
- A strong risk mindset and willingness to challenge things that do not make sense.
- You are:

- Someone with a high attention to detail
- A quick learner who thrives in a fast-paced team environment
- A true team player who enjoys collaboration with peers and contributing to team successes
- An excellent communicator with both internal and external stakeholders
- An excellent time manager with the ability to multi-task and prioritise urgent tasks
- An excellent problem solver with proven analytical skills
- Familiar with industry and market driven initiatives to understand risks and impacts
- A partner, collaborating across functions to deliver strategic projects and change- #LI-Hybrid

**About us**
- UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
- We have a presence in all major financial centers in more than 50 countries.

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Business Solutions SA
- UBS Recruiting

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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