Principal Project Consultant

3 weeks ago

North Sydney, Australia SAP Full time

**We help the world run better**

**About the Role**:
The Principal Project Manager is critical member of the SAP Cloud Success Services business and integral to the successful delivery of SAP cloud projects. The Principal Project Manager is:
- Responsible for delivery of SAP Cloud projects throughout all stages of the delivery lifecycle
- A trusted partner for our customers, partners, and internal leadership and key stakeholders
- Responsible for communicating and coordinating with employees at all levels of the organization including senior management, and consultants and vendor resources
- Assists with the establishment of plans, schedules, tasks, as well as identifying risks, determining mitigations and contingencies, and reporting the status of projects, plus other project management activities.
- Provides leadership and drives the delivery of project outcomes as defined in the relevant contractual documents
- Supports the development of mutually agreed customer success criteria for the project engagements
- Delivers successful outcomes as per the agreed SAP delivery methodology and relevant project management standards.

The role also consists of participation during the Bid Phase of the customer engagement by providing input into customer proposals especially in the areas of project structure, organization, scoping, estimation, and risk assessment.

Being a team player and knowledge sharing with peers is an essential part of the SAP culture.

**Key Responsibilities**:
Excellent facilitation and communication skills are essential, as is the ability to effectively engage with executive stakeholders, partners, and SAP account teams. Other key competencies of this role include the ability to:
**Sales Support and Opportunity Management**
- Assist with defining the project scope, schedule (including dependencies and integration components), resourcing, effort estimations and risk assessment
- Ensure appropriate methodologies are incorporated, including usage of SAP accelerators, tailored to Customer needs to commercial documents
- Contribute to Project Proposal Reviews conducted with the customer by advocating the project delivery plan and Cloud Project Delivery approach

**Cloud Project Delivery**
- Ensure effective execution of all Project management activities (planning, monitoring, and controlling), including:

- Project planning: WBS, deliverables, dependencies, owners, due dates, links to other related plans
- Project resource planning and management
- Work with Project Managers and Resource Managers to define the Project team structure
- Review SoWs for 3rd Parties and sub-contracting entities
- Optimize the use of nearshore and offshore delivery by SAP and its partners to achieve cost advantages for the customer and for SAP.
- Project financial planning and management, ensuring a complete and accurate view is available on request, covering actual data from start to date, and forecast date until Project completion.
- Collaborate with technical and functional consultants to develop detailed project plans to deliver customer outcomes
- Scope management covering full scope definition against the original Statement of Work (or initial Project scope), incorporating the Project Change Management Process records.
- Manage RAID (Risks, Assumptions, Issues, Dependencies) log/processes and conduct regular RAID Review meetings, documenting decisions, actions and outcomes.
- Anticipate the required course of action to proactively manage operational and business risks to the project
- Manage the Project deliverable reviews and approval processes, within stated contractual timeline, recording of Minutes of reviews and related approvals.
- Work closely with Project Sponsors and Project Review Boards to facilitate timely decisions necessary for Project delivery.
- Manage escalations and take accountability for the de-escalation process, coordinating recovery activities, negotiations, and stakeholder’s engagement as necessary
- On delivery of Project milestones and on completion of the Project, ensure timely appropriate Customer sign-off is achieved, particularly on Contractual Deliverables as stated in the SoW.
- Ensure lessons learnt are captured and feedback provided to appropriate stakeholders.
- Ensure knowledge transfer to the subsequent owner in life cycle has occurred to support efficient operations
- Celebrate Project success with teams, using SAP Awards practices, internal communication to the region and to the team leadership.

**Governance & Reporting**
- Maintain a clear vision of the Project
- Ensure all Project activities are performed in accordance with SAP Methodology, Quality Standards, Reporting and Governance frameworks.
- Prepare and submit Project progress reporting at regular intervals to the Customer as input to project governance.
- Build a trusting and efficient working relationships with the Customer and 3rd party stakeholders
- Ensure governance forums are operationalized and recorded a

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