Logistics Service Coordinator

5 months ago

Perth, Australia Centurion Full time

**Position: Logistics Service Coordinator**

**Location: Perth Airport**

**Employment Type: Full Time**

Do you thrive in a dynamic and fast-paced environment? If so, we want YOU to be a part of our team at Centurion Transport, Perth Airport

The Logistics Service Coordinator will aim to be the primary point of contact responsible for providing exceptional customer service through effective coordination and management of all logistics requirements for customers.

**Culture and Benefits**
- Discounts with hundreds of retailers at over 9,000 locations across Australia
- Australia’s largest privately owned Transport Company
- Attractive team benefits, stability, and exciting national growth opportunities
- RIPPA values-driven company with a serious safety culture
- Career development with extraordinary opportunities on a national scale
- Fast growing organisation, excellent training, progression, and support

**Tasks & Responsibilities**
- Actively build relationships with the key customer stakeholders to understand their needs and expectations
- Managing the shared Customer Service inbox
- Follow all service requests through to completion, communicating the customers’ requirements to all relevant internal stakeholders and communicate all exceptions to the customer
- Liaise with third party transport providers and operations regarding coordination of freight requirements
- Investigate, follow up and close non-conformance reports (NCR) in accordance with agreed procedure and timeline
- Assist in the location and preparation of freight in accordance with customer requirements to ensure delivery in a timely manner
- Liaise with operations team to ensure all ‘must travel’ freight is actioned

**Skills & Experience**
- Proficient in use of Microsoft Office suite of programs
- Attention to detail and strong organisational skills
- A passion for Customer Service
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and manage multiple tasks

**Who is Centurion?**

Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 36 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

**Ready to take on a new challenge?**

If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you.

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