Assistant Manager Front Office Intercontinental

4 weeks ago

Sydney, Australia InterContinental Full time

We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions

A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:

- Leading the way - managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team’s skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations

What We need from you:

- Minimum Diploma or equivalent, some college preferred
- 2 years’ front desk/guest service leader experience
- Must be fluent in spoken and written English
- Other languages may be preferred
- Basic mathematics skills
- Excellent communication, problem solving, reasoning and motivational skills
- Long periods of standing in the front desk areas and occasional lifting of heavy items
- Working knowledge of hotel property management systems like Opera beneficial
- Willingness to work evenings and weekends

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

  • Assistant Manager Front Office Intercontinental

    4 weeks ago

    Sydney, Australia InterContinental Full time

    **About Us** Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is...

  • Assistant Manager Front Office Intercontinental

    2 weeks ago

    Sydney, New South Wales, Australia InterContinental Full time

    About UsWelcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned...

  • Front Office Supervisor Intercontinental Sydney

    2 weeks ago

    Sydney, Australia InterContinental Full time

    **About Us** Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is...

  • Front Office Supervisor Intercontinental Sydney

    2 weeks ago

    Sydney, New South Wales, Australia InterContinental Full time

    About UsWelcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned...

  • Front Office Supervisor InterContinental Sydney

    2 weeks ago

    Sydney, New South Wales, Australia InterContinental Hotels Group Full time

    Hotel Brand: InterContinentalLocation: Australia, New South Wales, SydneyWelcome to a luxurious experience where tradition and modern style meet. Situated in the heart of Circular Quay, InterContinental Sydney offers stunning panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Housed in the meticulously restored Treasury Building of 1851,...

  • Assistant Manager Club Lounge

    3 weeks ago

    Sydney, Australia InterContinental Full time

    As **Assistant Manager - Executive Lounge **you will be ensuring all aspects of our Executive Lounge operations deliver a world class service and a unique VIP guest experience. This role is heavily focussed on Food and Beverage service so experience in this area is essential at manager, supervisor or team leader level. Additionally you may have also had...

  • Executive Housekeeping Manager Intercontinental

    4 weeks ago

    Sydney, Australia InterContinental Full time

    Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one...

  • General Manager

    3 weeks ago

    Sydney, Australia InterContinental Full time

    At InterContinental® Hotels & Resorts we believe international travel should always be alluring. We are dedicated to those who appreciate and enjoy The InterContinental Life - the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom. An InterContinental General Manager isintelligently informed...

  • Executive Housekeeping Manager Intercontinental

    2 weeks ago

    Sydney, New South Wales, Australia InterContinental Full time

    Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of...

  • Assistant Manager Banquets Intercontinental Sydney

    3 weeks ago

    Sydney, Australia InterContinental Full time

    **About Us** From the moment you step through **InterContinental Sydney’s** iconic sandstone arches, you will be immersed in timeless magnificence and grandeur. Weaving glamour with distinct style, **InterContinental Sydney** holds a collection of unique spaces that redefine luxury, combining contemporary design with rich heritage, charm and romance....

  • Club Lounge Supervisor Intercontinental Sydney

    2 weeks ago

    Sydney, Australia InterContinental Full time

    Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one...

  • Club Lounge Supervisor Intercontinental Sydney

    2 weeks ago

    Sydney, New South Wales, Australia InterContinental Full time

    Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of...

  • Event Sales Manager Intercontinental Sydney

    4 weeks ago

    Sydney, Australia InterContinental Full time

    **About Us** From the moment you step through **InterContinental Sydney’s** iconic sandstone arches, you will be immersed in timeless magnificence and grandeur. Weaving glamour with distinct style, **InterContinental Sydney** holds a collection of unique spaces that redefine luxury, combining contemporary design with rich heritage, charm and romance....

  • Event Sales Manager Intercontinental Sydney

    4 weeks ago

    Sydney, Australia InterContinental Full time

    **About Us** From the moment you step through **InterContinental Sydney’s** iconic sandstone arches, you will be immersed in timeless magnificence and grandeur. Weaving glamour with distinct style, **InterContinental Sydney** holds a collection of unique spaces that redefine luxury, combining contemporary design with rich heritage, charm and romance....

  • Front Office Supervisor InterContinental Sydney

    1 month ago

    Sydney, New South Wales, Australia IHG Full time

    About UsWelcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned...

  • Front Office Supervisor InterContinental Sydney

    2 weeks ago

    Sydney, New South Wales, Australia IHG Full time

    About UsWelcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned...

  • Front Office Supervisor InterContinental Sydney

    4 weeks ago

    Sydney, New South Wales, Australia IHG Full time

    About UsWelcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned...

  • Risk Safety

    2 weeks ago

    Sydney, Australia InterContinental Full time

    **Risk Security & Safety Manager | InterContinental Sydney** **About Us** Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully...

  • Event Sales Manager Intercontinental Sydney

    2 weeks ago

    Sydney, Australia InterContinental Full time

    **About Us** From the moment you step through **InterContinental Sydney’s** iconic sandstone arches, you will be immersed in timeless magnificence and grandeur. Weaving glamour with distinct style, **InterContinental Sydney** holds a collection of unique spaces that redefine luxury, combining contemporary design with rich heritage, charm and romance....

  • Reservation Manager Intercontinental Sydney

    1 week ago

    Sydney, Australia InterContinental Full time

    **About Us** Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is...