Software Implementation Consultant

1 month ago

Sydney, Australia AMS Full time

**About Us**:
We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 10,000+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity — and we’re here to help you achieve it.

**The Role**:
The role of the Software Implementation Consultant is to lead and deliver medium to high complexity talent technology implementation, optimizations, selection, and remediation projects having deep Subject Matter Expertise (SME) knowledge in multiple tools. The Senior Consultant has overall accountability for delivering project oversight and management as well as operational, functional, and integration/technical consultation. The size, scope, and complexity of projects will typically consist of enterprise organizations with deployments in one or more countries; projects will vary based upon client engagements.

**Key Accountabilities**:

- Owns delivery of one or more active technology implementations at any given time, performing project management, process design, technology design, change management guidance, business requirements documentation, test plans, data migration strategy design, and training plans
- Facilitates sprint planning sessions and iterations in line with overall project approach
- Leads discovery and technology design with key stakeholders, in line with contractual obligations
- Presents and validates design with key client stakeholders and technology vendor partners
- Advise on functional and technical integration capabilities, including gathering requirements and liaising between client and integration developers
- Produces clear and concise design, requirements, testing, and training documentation
- Develops test strategy and creates or manages the creation of test scenarios and scripts in partnership with the technology partner(s) and client
- Creates and manages cutover checklists for tech implementation and optimization projects
- Leads or provides input to the client on system training and enablement
- Facilitates handover and knowledge transfer with the client
- Leads or contributes to lessons learned exercises, documenting and sharing output for ongoing development
- Develops weekly project updates when leading projects; contributes to weekly project updates when leading a workstream as part of a larger transformation
- Proactively seeks out opportunities to take on stretch assignment project
- Manages, collaborates, and actively influences senior project stakeholders (manager level or above), client SME’s, technology partner stakeholders, and internal AMS team members across COE’s
- Collaborate with clients, peers, managers, and technology partners on new innovation, ways of working, and continuous improvement
- Provide demonstrable contribution to internal engagement through improvement, learning, collaboration, and engagement efforts within the team

**Skills & Experience**:

- Working knowledge of the full recruitment lifecycle is advantageous
- Experience working in a project environment and autonomously manage end-to-end projects
- Demonstrated ability to independently lead talent technology implementations
- Proven ability of managing stakeholder relationships and expectations at multiple levels; inclusive of excellent communication skills
- Experience in leading technical architecture design, project plans, test scripts, data migration plans, and integration business requirements
- Ability to work to tight deadlines, supporting multiple deliverables and activities at any point in time
- Experience in one or more project delivery methodologies (i.e. PRINCE2, Agile, etc.)
- Experience of preparing and delivering client presentations

**Other**:

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