![Pulse Software](https://media.trabajo.org/img/noimg.jpg)
Software Implementation Consultant
2 weeks ago
**Closing date**: 28/06/2024 12:00 AM AUS Eastern Standard Time**Location**: Sydney or Melbourne**Department**: Client Services**Employment type**: Full Time**About Us**
Pulse Software is a leading SaaS provider of Business Process Management solutions for local government, education, not-for-profit, and construction sectors. Australian-owned and operated, we offer a fun, flexible and supportive work environment.
**About the Role**
As a result of continued growth, we currently have opportunities available for high-energy, fast-learning individuals to join our Client Services team in a consultancy capacity to help implement our solutions and provide expert advice to our customers.
In this role, you will be responsible for successful software implementations and project management of our suite of Business Solutions, demonstrating our software modules to customers, and managing customer relations with clients during all phases of implementation (planning, design and delivery) to ensure timely and high-standard outcomes.
Additionally, you will also work with the Sales and Products teams to promote the products via demonstrations, webinars and training sessions, and continuously drive utilisation and maximise the benefits of using our products.
**Key Accountabilities/Responsibilities**
- Contribute to the improvement of the products by providing feedback and expert advice
- Assist with formal presentations to customers or prospective customers
- Provide technical and product expertise to customers
- Gather and understand customer requirements
- Plan and configure systems to customers requirements via online or onsite workshops
- Demonstrate our software to customers as part of offering support and advice
- Project manage implementations to a high standard
- Deliver proactive customer engagement, demonstrating and ensuring timely and thorough communication of deliverable status, schedules and results
- Provide onsite customer support
- Provide end-user and administration training as required
- Maintain and create documentation related to products (Training guides, videos etc).
**Key Skills and Experience**
- Tertiary qualification in information systems, project management or equivalent experience
- Minimum of 2 years experience in a software consulting, project management, implementation or pre-sales role
- Strong knowledge of IT principles and practices
- Ability to present and train in a group setting
- Exceptional written and verbal communication skills
- A problem solver with strong logical and analytical thinking
- Ability to work autonomously and as part of a team
- Ability to build strong relationships both internally and externally
- Strong time-management skills and the ability to prioritise
- Aptitude for learning new software systems and processes
- Highly proficient Microsoft Office skills
- Willingness to undertake travel within Australia
- Class C Drivers licence
**Desirable**
- Knowledge in the areas of Talent & Workforce management would be advantagous
- Certification in Prince2, PMBOK, Agile or similar methodologies
-
Implementation Consultant
2 months ago
Sydney, Australia ELMO Software Full timePosition Overview: Reporting to the Regional Implementation Manager the Implementation Consultant is responsible for the effective delivery of ELMO’s comprehensive Talent Management system to our clients, specialising in the HR product suite. The Implementation Consultant will ensure the successful onboarding and deployment of our HR Software Solutions,...
-
Software Implementation Consultant
1 week ago
Sydney, Australia Fyndr Group Pty Ltd Full timeSydney CBD offices, hybrid working environment - Work with t1 Insurers delivering complex enterprise platform, ERP scape - All levels being considered - 120-150k base + super (all levels considered) - Sydney based Insurance FinTech The role of the Implementation Consultant is a customer-facing project role responsible for the implementation of the...
-
Software Implementation Consultant
1 week ago
Sydney, Australia Fyndr Group Pty Ltd Full timeSydney CBD offices, hybrid working environment - Work with t1 Insurers delivering complex enterprise platform, ERP scape - All levels being considered - 120-150k base + super (all levels considered) - Sydney based Insurance FinTech The role of the Implementation Consultant is a customer-facing project role responsible for the implementation of the...
-
Software Implementation Consultant
3 days ago
Sydney, Australia AMS Full time**About Us**: We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory...
-
Implementation Consultant, Software Solutions
2 months ago
Sydney, Australia S&P Global, Inc. Full timeImplementation Consultant, Software Solutions (iLEVEL Portfolio Monitoring) **About the Role**: **Grade Level (for internal use)**: 09 **S&P Global Market Intelligence** **The** **Role**: Implementation Consultant, Software Solutions (iLEVEL Portfolio Monitoring) **The Team**: IHS Markit's Private Markets division empowers a diverse spectrum of private...
-
Graduate Software Implementation Consultant
2 weeks ago
Sydney, Australia Manhattan Associates Full timeWe create possibilities that move life and commerce forward - Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place. What you will do? As a _Software...
-
Payroll Software Implementation Consultant
1 week ago
Sydney, Australia ReadyTech Group Full timeWhen you're ready, we're ready. Take a look at what current opportunities exist when you join us at the intersection of human challenges and awesome technology. Where your voice has an impact, and you can learn - a lot. We just get things done. We're more than just a one-trick pony. Strength in inclusion and championing our differences. - Sydney-...
-
Software Implementation Lead
1 week ago
Sydney, Australia Fyndr Group Pty Ltd Full timeSydney based offices, hybrid flexible working environment - Lead position, own the implementation process with tier 1 insurers - Continuously exploring new service lines creating broad opportunities - $140-170k base + super - Sydney based Insurance FinTech **About the role** The Implementation Lead / Senior Implementation Consultant participates in all...
-
Implementation Consultant
7 days ago
Sydney, Australia M&T Resources Full time**Sydney** **IT & Telecomms** Consultant - Other - Leading Insurtech Organisation - growth opportunity - Multiple Permanent Positions Available - Sydney CBD Based - Flexible Working Arrangements Available - **Leading Insurtech Organisation - growth opportunity**: - **Multiple Permanent Positions Available**: - **Sydney CBD Based - Flexible Working...
-
Implementation Consultant
5 days ago
Sydney, Australia Solve Recruitment Full timeWell established company, great culture - Privately owned, stable business - Excellent rem & benefits available Our client is a software reseller & implementer who have a strong reputation for the quality of their solutions & service & a first class reputation for their professional services & support function. With demand for implementations with new...
-
Implementation Consultant
3 weeks ago
Sydney, Australia Paradox Full timeDo you want to implement the most innovative recruiting technology on the market and impact the lives of job seekers around the world? Is your superpower taking complex technical requirements and translating them into software solutions? Are you someone who is deeply curious, eager to learn, and comfortable navigating ambiguity? At Paradox, we believe...
-
Implementation Consultant
2 days ago
Sydney, Australia Momentus Technologies Full timeCompany Description **Who We Are**: Interested in joining our team? Here is some more information about us! Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform...
-
Implementation Consultant
4 weeks ago
Sydney, Australia Hexagon Asset Lifecycle Intelligence Full timeImplementation Consultant **Responsibilities/Main Activities** As the **Senior Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training...
-
Implementation Consultant
3 weeks ago
Sydney, Australia Hexagon Asset Lifecycle Intelligence Full timeImplementation Consultant **Responsibilities/Main Activities** As the **Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for...
-
Implementation Consultant
1 day ago
Sydney, Australia Hexagon Asset Lifecycle Intelligence Full timeImplementation Consultant **Responsibilities/Main Activities** As the **Senior Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training...
-
Implementation Consultant
2 weeks ago
Sydney, Australia Momentus Technologies Full timeCompany Description **Who We Are**: Interested in joining our team? Here is some more information about us! Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform...
-
Implementation Consultant
4 weeks ago
Sydney, Australia Lanson Partners Full timeMust have previous SaaS experience 6 month contract - potential to go perm Hybrid working arrangement - $120,000 + Super The Company: The company is a single-source partner for EHS, training, compliance, and professional development solutions. The business provides integrated e-learning content, training solutions, and cloud-based software designed to...
-
Consultant - Strata
1 month ago
Sydney, Australia MRI Software Full timeAbout the role: **Responsibilities**: - Must be capable of leading fast-paced work sessions with clients. - Manage the project timeline, project risks, and actively resolve project-related issues as they arise. - Provide product and technical training services to clients (software installation & configuration, customisation and implementation). - Develop...
-
Consultant - Strata
2 weeks ago
Sydney, Australia MRI Software Full timeAbout the role: **Responsibilities**: - Must be capable of leading fast-paced work sessions with clients. - Manage the project timeline, project risks, and actively resolve project-related issues as they arise. - Provide product and technical training services to clients (software installation & configuration, customisation and implementation). - Develop...
-
Implementation Consultant
2 months ago
Sydney, Australia Entsia Full time**About the Role**: The role of the **Implementation Consultant** is a customer-facing project role responsible for the implementation of the customer’s requirements within the Entsia platform. After gathering and understanding the customer’s requirements, the Implementation Consultant will use Entsia’s configuration tools to deliver an appropriate...