Care Coordinator

7 days ago


Dandenong, Australia Superior People Recruitment Full time

Our client specialises in 24-hour disability programs for individuals with multiple and complex needs, and are a trusted and registered service provider with the NDIA, and are now seeking a Care Coordinator.

As a Care Coordinator, you will be responsible for establishing and maintaining rosters and scheduling processes to meet the needs of Participants.

A day in the life as a Care Coordinator may see you supporting the business with;
- Forecast, plan and manage leave and absences to ensure coverage of all shifts to meet participant needs and our service delivery targets
- Create effective scheduling and rosters to align care worker to meet participant requirements and in line with SCHADS/Fair Work entitlements
- Deliver exceptional customer service and manage relationships with stakeholders - internal and external
- Management of payroll, timesheets, leave requests and participant specific requirements such as care team meetings
- Maintain and update company databases, compliance and documents

**What we’re looking for**
- Previous community services experience in a rostering or scheduling role highly regarded
- Excellent communication, the ability to work well in a team environment, independently and proactively
- Demonstrated ability to work in a fast-paced, dynamic and changing environment
- High-level organisational skills, with the ability to set priorities and meet multiple deadlines
- Ability to maintain confidentiality of sensitive information
- Commitment to the rights of people with disabilities to live dignified lives
- Current NDIS Worker Screening Clearance, or willing to obtain prior to commencement in the role
- Current WWCC (Employee)

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