Ward Clerk

**About Grampians Health**

Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.

**About the role**

4 North Ward is a 24 bed Acute Medical Ward including specialties of Cardiology, Neurology and a Stroke Unit. If you have exceptional clinical skills, a commitment to quality and are a driven leader, this is the position for you.

Applications are invited from Ward Clerks to join the team on 4north. This position is predominantly evening shifts consisting of three 5.6 hour shifts per fortnight (16 hours per fortnight). There will be the opportunity to work additional hours through leave replacement shifts.

Applicants must be a team player, who is empathetic and believe in a holistic approach. Excellent clerical, communication and time management skills are essential. Familiarity with IBA, Bossnet and other data bases is essential.

**Key Responsibilities**
- Perform frontline reception and administrative support
- Provide customer service to patients and stakeholders

**Skills and experience**
- Frontline clerical experience (desirable)
- Strong computer skills
- Well developed inter-personal skills

**Grampians Health Culture & Benefits**

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Discounted on-site parking
- Access to discounted health club membership
- Staff rewards and recognition programs

**Ballarat Region**
- Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes.

**How to apply**

Click **APPLY** or contact Vicki Thomas Nurse Unit Manager on 03 53204957 or 043938199 for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._**Selection Criteria**
- Essential : Do you have previous experience in a hospital or frontline clerical support in a health related industry?
- Essential : Are you experienced in the provision of effective, efficient and confidential administrative support?
- Essential : How would you rate your level of computer literacy (including but not limited to Microsoft Office suite) and list any programs you have used?
- Essential : How would you rate your data entry skills and attention to detail?
- Essential : Describe a procedure you have used to keep track of items requiring your attention. Tell me about a time when you used this procedure (Looking for: the situation, what you did, why you did it and what the outcome was).
- Essential : At one time or another, we’ve all forgotten to do something important for an internal/external customer. Tell me about a time when this happened to you (Looking for: the situation, what you did, why you did it and what the outcome was).
- Essential : We’ve all been in situations in which we couldn’t complete everything we needed to on time. Tell me about a time when this happened to you (Looking for: the situation, what you did, why you did it and what the outcome was).
- Essential : Tell me about the most challenging change you have faced at work (Looking for: the situation, what you did, why you did it and what the outcome was).
- Essential : Tell me about a time when you had to change or adjust your work schedule to get you