Front Office Coordinator/treatment Coordinator

5 months ago

Roselands, Australia SmileCollective Full time

Want to be part of a growing, passionate and driven team?

Want to make a difference in the life of others?

We are looking for an experienced treatment and front office coordinator in our dental practice in Sydney who can foster a productive and lively workplace

You will work closely with the practice owner to set goals, plan strategically and will be supported in making them a success You will be part of a Collective ~ a team and a family.

About the role:

- Development, implementation and monitoring of procedures, policies and standards for staff.
- Overseeing and controlling operations such as budget, reports, expenditure on supplies and equipment.
- Working with the principal dentist and clinical team to ensure the clinic runs efficiently.
- Build strong relationships with doctors and other health professions and most importantly our patients and clients.
- Managing the team through guidance and support
- Promoting the practice’s financial performance by reviewing budgets, overseeing local area marketing and monitoring business growth.
- Resolve complaints, customer and staff queries.
- Recruitment of new employees.
- Strong clinical knowledge.
- Treatment coordination and helping patients set up payment plans and explaining payment terms to patients.
- Using social media as a marketing platform.

About you
- Bubbly, passionate and a motivated individual
- Want to find your work home which helps you grow as an individual
- Have a CAN do attitude
- A team player with passion for growth
- Can solve problems and multitask day-day
- Honest and trust-worthy
- Can work efficiently
- Creative and love to express their ideas to enhance the practice
- Minimum 2 years experience as a practice manager.
- Experience in the dental industry is highly recommended

Recommended skills:

- Excellent and demonstrated ability in sales, business development, team management, and marketing
- Sound knowledge of Online claiming processes i.e DVA, Medicare, Work Cover, Private billing
- Using Quickbooks accounting software
- Creative marketing ideas on Instagram.
- Sound knowledge of photo editing.
- Studies in Business Management, and/or any related Business leadership courses.

Bonus: Since its all about team work, when we achieve our yearly goals and quarterly targets ~~ there are incentive and bonuses given out

If you are looking for growth, long term commitment and a great working environment send us your resume ASAP as we are taking interviews right now

Look forward to getting to know you

**Salary**: $55,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- Day shift

Supplemental pay types:

- Commission
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

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