Assistant Night Manager

1 week ago


East Melbourne, Australia AccorHotel Full time

**Company Description**
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business traveller's, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.

**Hospitality** **is** a **work** of **heart**,**
**Join** us and **become** a **Heartist**®.**

At the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as Assistant Night Manager on a Full-Time basis.

**You will**:

- Provide efficient service for guest registration and departure
- Offer and maintain highest level of customer service to the guests at all times
- Carry out tasks as specified by the Night Manager and or Front office Assistant Manager.
- Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transactions for all outlets.
- Maintain accurate guest accounts and provide precise, helpful information
- Ensure safety of all guests and employees and coordinate with other hotel departments for any maintenance or emergency needs
- Monitor security and safety protocols, including surveillance systems and building access.
- Provide leadership and guidance to staff during the night shift.

**Qualifications**
- Have a good level of computer literacy - Excel and Opera
- Be analytical and possess an eye for detail
- Able to maintain strict security procedures to ensure guest confidentiality and safety
- Adaptable with a guest centric mindset
- Must have previous experience in a similar role
- Strong attention to detail and organizational skills.
- Flexibility to work overnight shifts.

**Additional Information**
- Opportunities for professional growth and career advancement.
- A supportive and dynamic work environment.



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