Aps5 & 6 Content Writers (Guidance Officers)

4 weeks ago

Greater Adelaide SA, Australia DFP Recruitment Services Full time

**Job description**:
**The Opportunity**

On behalf of a large Federal Government Agency, we are looking for multiple Content Writers to assist in producing knowledge articles and operational guidelines. A key component is to write knowledge articles (SOP’s) to assist staff in how to do their work, what they need to know and how to use the system.

This is a 12-month assignment, working Monday to Friday, 37.5 hours per week and will be paying $55.24 - $60.26 per hour plus super. This role is based in the Adelaide CBD.

**Responsibilities include but are not limited to;**
- Research, draft and update internal and external guidance documentation ensuring that they meet the plain English and accessibility standards
- Interpret the policy and legislative environment and translate the Act and Rules into guidance material
- Develop or update guidance material in response to stakeholder feedback
- Understand the key stages and technical processes within the business systems to understand requirements
- Provide service delivery knowledge and advice about procedural guidance, practice implementation and operational matters
- Manage multiple priorities while maintaining high work standards, governance protocols and accuracy meeting deadlines

**To be considered you will demonstrate;**
- Experience within a similar role - communications & writing background
- Ability to quickly build knowledge of business and system processes
- Strong written and verbal communication skills
- Ability to translate complex information into clear, easy to use materials
- Ability to adapt and adjust in a changing environment
- Strong MS Office skills

**To Apply**

As this role is with a Federal Government Agency, applicants are required to hold Australian Citizenship at the time of applying.

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