Customer Success Manager

2 weeks ago


North Sydney, Australia Tenable Full time

**Who is Tenable?**

Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey

**What makes Tenable such a great place to work?**

Ask a member of our team and they’ll answer, “Our people” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together

**Your Role**:
Tenable has an immediate need for a Customer Success Manager, Major Accounts who will be responsible for establishing and driving sales activities for our software products within a designated geography. You will be expected to pen etrate and prospect named accounts for new business as well as establish and work with partners in a specified market space.

**Your Opportunity**:

- Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
- Responsible for Quarterly & Annual Revenue Targets
- Manage client relationship through all phases of the sales cycle
- Provide a consultative solutions sales process to prospects
- Conducts one-on-one and group sales presentations
- Provide account management to an existing territory
- Responsible for tracking customer information, forecasts and reports
- Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads
- Plan & strategize marketing activities with the Marketing and Channel teams for the end users and channels

**What You'll Need**:

- Must have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base
- BA/BS degree and 5+ years of sales experience focused on growing existing business or new business
- Large/Enterprise account management or project management experience
- Proven track record for closing large and mid-size companies
- Ability to adapt, overcome objections, and learn complex solutions
- Create new business opportunities through in-depth conversations and relationship building
- Proven track record of growing business from an established client base
- Strong time management skills
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast paced, team environment with revenue deadlines

**And Ideally**:

- Network Security background

If you’ve reached this point, and you’re still not sure if you should apply..Just do it We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing If you’re coming from outside of the cyber industry - great If you’re looking to try something new - awesome All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.
- We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels._



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