Client Service Manager

2 weeks ago

Brisbane, Australia Cirka Full time

We are Cirka, a rapidly growing Australian business. Over the last 35 years we have developed into a multi-faceted business partner, delivering quality cleaning and facility services at international sporting events, iconic entertainment venues, premium commercial properties, and national retailers.

We are looking for a driven and collaborative individual with strong stakeholder management skills to join Cirka as a Client Service Manager. This role is responsible for managing housekeeping operations and services at student accommodation and hotels in Brisbane, QLD.

This is a full time and permanent role, reporting to the State Manager - QLD and leading a team of around 25 people, including cleaners and supervisors.

To succeed in this role, we are looking for applicants that are able to demonstrate:
**Essential**
- Experience of working in commercial cleaning operations, housekeeping service and/or student accommodation.
- Excellent customer service skills and experienced in working with and resolving issues for employees at all levels within the business.
- Good understanding of financial processes, including purchasing, managing operations within budget, and completing analysis on basic financial data.
- Experience managing a team, including the management and coordination of employees through rostering, redeployment, delivering training and toolbox sessions, addressing performance and/or employee issues.
- Experience in completing audits, hazard identification, risk assessments and incident investigations, with a good understanding of the return-to-work process and employer’s injury management obligations.
- Ability to work from complex instructions and procedures, identify issues, resolve problems, and make good decision in fast moving environment.
- An effective team player, with ability to adapt and change in a growing business environment while supporting others to achieve individual and business targets.
- Strong verbal and written communication skills, and a skilled presenter. Able to work to deadlines, address conflicting priorities to ensure outcomes are delivered.
- Strong computer skills in Microsoft Office suite and experience working with online document management and auditing systems.

**Desirable**
- A tertiary qualification in management or operations.
- Knowledge and understanding of Integrated Management Systems (HSQE), Modern Awards and Enterprise Agreements.
- Experience using rostering / scheduling and time and attendance systems and online document management systems.
- Cert IV in Training & Assessment.

NOTE: All Applicants must have the right to work on a full-time ongoing basis (38 hours per week).
- Salary Range - $70-$80 + Super + Car Allowance

**CirkaPerks**

We treat our people with respect and appreciate their hard work in jobs where expectations are high. Our team is the centre of our business, and we are continually looking for ways to provide benefits that support your life, not just your working life.
- Comprehensive TRP (Total Remuneration Package) consisting of base salary + superannuation, participation in Cirka bonus scheme, mobile phone & laptop.
- Exclusive access to discounts and cashback with 100's of retailers, so you can save money every day.
- Access to the CirkaPerks Wellbeing Centre where you can access a vast library of fitness videos, healthy recipes and articles to help you, no matter where you are, in your wellbeing journey.
- Lead your own development with access to CirkaDevelop our online training portal where you can access over 100,000 courses to learn a new skill or expand on your current knowledge.

  • Client Service Officer

    4 weeks ago

    Brisbane, Australia Queensland Police Service Full time

    * - There are multiple temporary positions available. Initial appointment will be for a period of 16 weeks. Subject to sastisfactory completion of training, including assessment of performance, behaviour and conduct, the appointment will be extended to the full duration of 28 February 2024, with the possibility of further extension. - These positions will be...

  • Client Services Manager

    4 weeks ago

    Brisbane, Australia CW Recruitment & Consulting Full time

    My client is a successful Chartered Accounting firm who are focused on providing a holistic solution for their clients. Combining their industry experience with their strategic advice, they assist to articulate business goals, implement practical solutions to maximise their client’s potential. They currently are seeking an experienced Client Services...

  • Client Services Manager

    4 weeks ago

    Brisbane, Australia CW Recruitment & Consulting Full time

    My client is focused on providing a holistic solution for their clients. Combining their industry experience with their strategic advice, they assist to articulate business goals, implement practical solutions to maximise their client’s potential. They currently are seeking an experienced Client Services Manager. **About the role** *** Reporting to the...

  • Client Services Manager

    4 weeks ago

    Brisbane, Australia TAFE Queensland Full time

    About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the...

  • Client Services Manager

    4 weeks ago

    Brisbane, Australia Glad Group Full time

    **Posted**: 02/01/2024**Closing Date**: 30/01/2024**Job Type**: Permanent - Full Time**Location**: Brisbane City**Job Category**: Cleaning Services**About Us**: With over 30 years’ experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia and New Zealand. **The Role**: - Lead and manage the team and...

  • Service Manager, Client Technology Services

    4 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $130,932 to $146,444 - Ongoing, full-time - Kelvin Grove (hybrid option available) **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Service Manager, Client Technology Services & Support to join Digital Business Solution, Administrative Division. The Service Manager, Client Technology Services and Support works with a...

  • Client Service Officer

    4 weeks ago

    Brisbane, Australia The Andersen Partnership Full time

    Career Progession - Competitive Salary Package - Flexible Arrangements As a Client Service Officer, you will be a vital link between clients and the team of experienced accountants. You will play a crucial role in ensuring the smooth operation of the client service department, delivering exceptional support, and facilitating strong client...

  • Client Service Officer

    4 weeks ago

    Brisbane, Australia Advance Recruitment Partners Full time

    **Our Client** Our client is a boutique financial planning practice located in Brisbane's CBD who is looking for a full-time Client Service Officer to assist their successful financial planning team. This business prides themselves on ensuring their clients enjoy all that life has to offer without having to worry about the future as well as providing a...

  • Client Service Associate

    4 weeks ago

    Brisbane, Australia Macquarie Group Limited Full time

    An exciting opportunity currently exists for a Client Service Associate to join Macquarie Private Bank in Brisbane. As a Client Service Associate, you will have the opportunity to provide high quality support to our advisers and clients alike. Typical tasks will include assisting advisers in the facilitation and execution of new and established client...

  • Investor Relations/client Service Manager

    4 weeks ago

    Brisbane, Australia Grow Recruitment Full time

    Property Development Industry - Customer Service Role - Manage Relationships with Investors This growing, well respected property developer is seeking a Client Service/Investor Relations professional to manage relationships with the investors who participate in the funding of their projects. The role involves the following: - Customer service for new and...

  • Investor Relations/client Service Manager

    4 weeks ago

    Brisbane, Australia Grow Recruitment Full time

    Property Development Industry - Customer Service Role - Manage Relationships with Investors This growing, well respected property developer is seeking a Client Service/Investor Relations professional to manage relationships with the investors who participate in the funding of their projects. The role involves the following: - Customer service for new and...

  • Investor Relations/client Service Manager

    4 weeks ago

    Brisbane, Australia Grow Recruitment Full time

    Property Development Industry - Customer Service Role - Manage Relationships with Investors This growing, well respected property developer is seeking a Client Service/Investor Relations professional to manage relationships with the investors who participate in the funding of their projects. The role involves the following: - Customer service for new and...

  • Station Client Service Officer

    4 weeks ago

    Brisbane, Australia Queensland Police Service Full time

    **Will include**: - Act as the first point of contact to the public requiring assistance in police stations. - Assist members of the public and provide information relating to Queensland Police Service initiatives. - Undertake counter duties including taking crime reports, issuing permits and other associated documentation. - Competently use police computer...

  • Client Services Officer

    4 weeks ago

    Brisbane, Australia Mars Recruitment Full time

    Position: Client Services Officer Location: Brisbane, QLD Type: Temporary Contract Duration: ASAP to 30th June 2024 Hourly Rate: $55.00 per Position: Client Services Officer Location: Brisbane, QLD Type: Temporary Contract Duration: ASAP to 30th June 2024 Hourly Rate: $55.00 per hour plus super Are you looking for an exciting opportunity to contribute to...

  • Client Services Officer

    4 weeks ago

    Brisbane, Australia FinXL Full time

    **Job details**: - Posted 06 September 2023 - SalaryNegotiable - LocationBrisbane - Job type Contract - DisciplineService Management - ReferenceCR/023703_1693970275 **Job description**: **Client Services Officer**: Are you an experienced Client Service Officer looking to make a meaningful impact? Our client is a historic Federal Government Department...

  • Client Services Officer

    7 days ago

    Brisbane, Australia Bureau Veritas Full time

    **HDAA Australia Pty Ltd** **ABOUT HDAA** HDAA Australia (a Bureau Veritas company) is a provider of audit and assessment services for health and human service organisations. We provide certification and accreditation assessments across a range of quality standards, management standards and safety and quality frameworks, specifically for health and human...

  • Client Manager

    2 weeks ago

    Brisbane, Australia Schneider Electric Full time

    Job Description Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.The Opportunity:Our Energy and Sustainability Services...

  • Client Services Coordinator

    4 weeks ago

    Brisbane, Australia DFP Recruitment Services Full time

    **Job description**: Our client, one of Australia’s Specialist industry funds is looking for a Client Service Coordinator for a 12 month Maternity Leave contract. Our client offers a modern work environments in the CBD, with easy access to public transport. We are looking for a person who is passionate about customer service and building relationships...

  • Client Service Coordinator

    7 days ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration and Office**: **Sector**: **Administration**: **Job type**: **Full Time**: **Description**: We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our...

  • Client Services Officer

    4 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $68,092 to $71,638 - Ongoing, full-time - Gardens Point **Who are we looking for?** We are seeking a Client Services Officer to join Student Services, Student Services and Wellbeing, Administrative Division. This position provides high quality services for clients engaging with services provided by Student Services, including QUT students and staff, as...