Team Leader Underwritten Operations

6 months ago

Perth, Australia Allianz Australia Full time

N/A

**TEAM LEADER UNDERWRITTEN OPERATIONS - PERSONAL INJURY I PERTH, WA**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

We have an exciting opportunity for a Team Leader Underwritten Operations in Perth, who will be responsible for providing structured team leadership and allocation to support business objectives, ensuring service levels, customer expectations and regulatory obligations are met.

**You'll be responsible for**
- Achieve individual KPI's and targets as established within individual business unit and monitor team performance through system reporting tools
- Manage internal relationships, modelling team collaboration in resolving issues within and across teams, providing direction and support when escalated, for optimal resolution results
- Develop customer relationships (internal and external) by seeking to understand customer requirements, anticipating and recommending solutions and ensuring team cohesion to provide a positive customer experience and outcome.

**About you**
- Tertiary qualifications in a relevant discipline and/ or industry accreditations
- Experience empowering people to realise their highest potential by recognising and developing individual and team performance and building talent pipelines to safeguard current and future organisational needs
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
- Ability to manage internal client expectations to ensure matters are appropriately triaged and dealt with in accordance

**What's on offer**
- Be part of a team that's open minded, supportive and genuinely focusd on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**At Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

N/A

**Job Level**:
Management

**Location**:

- Perth, WA, AU, 6000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
39639

**Position Cluster**:
Non-Executive

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