Complaints Resolutions Support Specialist

$65,000 + super Hybrid role combination of WFH & WFO Based in Rhodes- $65,000 + super:- Hybrid role - combination of WFH & WFO:Based in RhodesThe Service Solutions department is responsible for the end to end complaints handling process, which includes conducting comprehensive investigations, systemic issue identification, remediation and communication with...

**Do work that matters** As a **Complaints Resolution Specialist **, focusing on scams & disputed transactions, your role will ensure an outstanding customer resolution experience throughout the investigation and resolution of a complaint. You will proactively drive business improvement and protect the Group from emerging issues by leveraging proprietary...

**About the opportunity**: As a Dispute Resolution Specialist in General Insurance, you will leverage your expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. Working alongside a dedicated team, you will review complex complaints from consumers and small businesses that have not...

About the opportunity:As a Dispute Resolution Specialist in General Insurance, you will leverage your expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. Working alongside a dedicated team, you will review complex complaints from consumers and small businesses that have not been...

Complaint Resolution Manager Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

Complaint Resolution Manager Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Complaint Resolution ManagerAre you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

**Your Role** You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and...

**Complaints Resolution Support Officer - Recruitment Pool** Seeking flexible team players who are passionate about customer service and has excellent administration and communication skills to join our Feedback and Complaints Resolution team in the near future. At the **NSW** **Department of Education**, we are committed to uncompromising standards,...

**The Health Care Complaints Commission is looking for passionate members to join our Resolutions and Customer Engagement Team!** **RESOLUTION OFFICER** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system? Do you have strong communication and interpersonal skills? Are you a...

**The Health Care Complaints Commission is looking for passionate members to join our Resolutions and Customer Engagement Team!** **RESOLUTION OFFICER** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system? Do you have strong communication and interpersonal skills? Are you a...

**The Health Care Complaints Commission is looking for passionate members to join our Resolutions and Customer Engagement Team!** **RESOLUTION OFFICER** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system? Do you have strong communication and interpersonal skills? Are you a...

Work from home and in the office - Manage your own desk and case load - autonomy and fantastic management - Dealing with AFCA and escalated complaints - Dispute Resolutions Case Manager. - Rhodes on the train line or drive to work - Hybrid - work from home and in the office - Excellent management and stable experienced team. **About The Role**: You will be...

Work from home and in the office - Manage your own desk and case load - autonomy and fantastic management - Dealing with AFCA and escalated complaints - Dispute Resolutions Case Manager. - Rhodes on the train line or drive to work - Hybrid - work from home and in the office - Excellent management and stable experienced team. **About The Role**: You will be...

**What success looks like in this role**: The Service Solutions department resolves customer complaints, expressions of dissatisfaction or escalations as part of its obligations under the Banking Code of Practice and ASIC RG271 for Internal Dispute Resolution (IDR), in addition to resolving complaints received from external bodies, such as the Australian...

**Your Role** You will lead our Australia & New Zealand complaints team and ensure the efficient and effective operation of the Complaint & Customer Resolution (CCR) Service in resolving customers complaints and disputes in compliance with Chubb’s internal framework and regulatory requirements. You will focus on delivering a positive customer experience...

Specialist, Dispute Resolution Make a difference as a **Dispute Resolution Specialist.** Join the largest insurance group in Australia and New Zealand. **Your Role** Join an industry leading and fast paced team as a **Dispute Resolution Specialist**. Stepping into a permanent, role, you'll manage the disputes that arise from unresolved complaints. Using...

Specialist, Dispute Resolution Make a difference as a **Dispute Resolution Specialist.** Join the largest insurance group in Australia and New Zealand. **Your Role** Join an industry leading and fast paced team as a **Dispute Resolution Specialist**. Stepping into a permanent, role, you'll manage the disputes that arise from unresolved complaints. Using...