Response & Connection Practitioner (Cair..

2 months ago

Brisbane, Australia DVConnect Full time

**Position Overview**
- **Employment Term**: Part-time, fixed term (30/06/2025).
- **Location**:Cairns, QLD.
- **Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990).
- **Available shifts**:Mon-Tues **23:30-08:30,** Wed **23:30-08:30, **Fri **16:00 - 00:00 & 23:30 - 08:30**, Sat **16:00-00:00 & 23:30-08:30, **Sun **23:30-08:30.
- **Commencing**:09/12/2024
- **Paid induction training**:Week 1 Mon-Fri 9 am - 5 pm, Week 2 Mon - Fri buddy shifts. Please note that buddy shift allocation is based on current staff availability, therefore please ensure that you are available between 4:00 pm - 8:30 am.

**Cairns (QLD) Response & Connection Practitioners **provide immediate assistance to victims/survivors referred to VoCCR by the QPS (Queensland Police Service) after experiencing an act of interpersonal violence. This role will deliver immediate trauma-informed support in the form of answering or triaging inbound calls with compassion, providing psychological first aid and emotional support through traditional CBT interventions such as mindfulness and grounding techniques for callers presenting in acute distress, undertaking risk and needs assessments, safety planning and guiding service users through warm referral pathways.

In-community Travel

At times, at the request of the victim and in consultation with the Team Leader, Response and Connection Practitioners will travel to designated locations within the Cairns, QLD area to offer in-person crisis support and, if required, coordinate essential practical needs such as emergency transport and accommodation, food, clothing, safety enhancements, and other forms of practical assistance.

**What you will bring**
- Diploma or tertiary qualification in any Community/Human Services related field accepted by DV Connect.
- Minimum two (2) years of experience in the social and community services sector.
- Experience working with people who have been impacted by violence, and an understanding of a trauma-informed approach is required.
- Ability to manage competing tasks within agreed timeframes, including planning, implementation, and coordination of practical support or case management.
- Experience navigating sensitive situations calmly and professionally.
- Interpersonal, communication and consultation skills.
- Ability to work from an intersectional feminist framework and other relevant practice frameworks used to respond to victims of violent crime.
- Knowledge and understanding of the Queensland Domestic Violence Legislation and Queensland criminal justice legislation, including victim of crime and child protection (or willingness to acquire).
- Ability to build, maintain, and enhance relationships with a wide range of stakeholders, including both sector and non-sector partners.
- Cultural responsiveness and commitment to working with Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds.
- Valid (P) Blue Card
- Successfully obtaining a National Police Check facilitated by DV Connect before commencing employment.
- Right to work in Australia.

Additional requirements:

- Own a reliable, insured vehicle.
- Strong NBN connection.
- Appropriate and private home office.
- Open and clear driver's license.
- Willingness to travel to Brisbane City, QLD for induction training (1 week).

**What's in it for you?**
- Take home more $$$ with salary packaging (up to $15,990 per financial year)
- Receive best practice clinical supervision and supportive 1:1 catch-ups with your direct line manager.
- Professional development plans and resources.
- Access free professional and confidential mental health and wellbeing support for personal and work-related issues through EAP Brisbane.
- Inclusive team environment.
- Regular staff wellness activities.
- Remote working arrangement (must reside in Cairns, QLD).

**About the Victims of Community Crime Response (VoCCR) Service**

The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an interpersonal violent crime. Our aim is to provide efficient short-term crisis assistance, such as coordinating emergency transport and accommodation and addressing basic needs, such as food, clothing, home safety upgrades and more, within the first 72 hours of the incident. We also provide warm referrals for long-term support, which may involve legal, health, financial, and housing support.
- VictimConnect is committed to helping all people impacted by a violent or personal crime in Queensland and supporting their rights under the Victims of Crime Assistance Act 2009 and the Charter of Victims’ Rights. We respectfully acknowledge and celebrate the Traditional Custodians throughout the lands on which we live and work. We pay our respects to Elders past, present and emerging. We support the LGBTQ+ community, children and young p

  • Response & Connection Practitioner (Cair..

    1 month ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - **Employment Term**: Part-time, fixed term (30/06/2025). - **Location**:WFH and designated sites within Cairns, QLD. - **Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990). - Shift options: 16:00 - 00:00 and 23:30 - 08:30. - **Commencing**:09/12/2024 - **Paid induction...

  • Response & Connection Practitioner

    4 months ago

    Brisbane, Australia DVConnect Full time

    **About us** VictimConnect offers support to individuals affected by violent crime in Queensland, delivering information, guidance, referrals, specialist counseling, and case management services. **Position Overview** - **Employment Term**: Permanent part-time (multiple opportunities available). - **Location**:Central Office (Brisbane, QLD) -...

  • Voccr- Response

    4 months ago

    Brisbane, Australia DVConnect Full time

    **About VoCCR!** The VOCCR pilot has commenced across three key in-community locations (Cairns, Logan and Townsville), with two new regions due to be set up by October 2024. The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an...

  • Response & Connection Practitioner (Town..

    4 months ago

    Brisbane, Australia DVConnect Full time

    **About VoCCR!** The VOCCR pilot has commenced across three key in-community locations (Cairns, Logan and Townsville), with two new regions due to be set up by October 2024. The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an...

  • Response & Connection Practitioner (Virt..

    4 months ago

    Brisbane, Australia DVConnect Full time

    **About VoCCR!** The VOCCR pilot has commenced across three key in-community locations (Cairns, Logan and Townsville), with two new regions due to be set up by October 2024. The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an...

  • Response & Connection Practitioner

    2 months ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - **Employment Term**: Permanent part-time (0.3 - 0.8FTE) - ** Location**:In-office, Brisbane City QLD. Close to public transport. - ** Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr.) + 11.5% super + shift loading - where applicable. - **Commencement**: 18/11/2024, 25/11/2024, 09/12/2024. - ** Onboarding training**:Week 1 & 2 MON-FRI 9...

  • Response & Connection Practitioner - Log..

    2 months ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - **Employment Term**: Part-time, fixed term (30/06/2025). - **Location**:Logan, QLD. - **Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990). - **Shifts available: Mon** 23:30 - 08:30**, Wed **16:00 - 00:00**, Fri 1**6:00 - 00:00 & 23:30 - 08:30**, Sat **23:30 - 08:30**, Sun...

  • Voccr- Response

    4 months ago

    South Brisbane, Australia DVConnect Full time

    **About VoCCR!** The VOCCR pilot has commenced across three key in-community locations (Cairns, Logan and Townsville), with two new regions due to be set up by October 2024. The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an...

  • Response & Connection Practitioner (Town..

    1 month ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - **Employment Term**: Part-time, fixed term (30/06/2025). - **Location**:WFH & designated sites within Townsville, QLD. - **Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990). - **Shifts available**: Wed **16:00-00:00 & 23:30-08:30**, Thurs **16:00-00:00 & 23:30-08:30, **Fri...

  • Response & Connection Practitioner - Log..

    1 month ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - **Employment Term**: Part-time, fixed term (30/06/2025). - **Location**:WFH and in-community travel within Logan, QLD. - **Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990). - Shift options: 16:00 - 00:00 and 23:30 - 08:30. - **Commencing**:09/12/2024 - **Paid induction...

  • Victimconnect - Response & Connection Practitioner

    2 months ago

    Brisbane, Australia DVConnect Full time

    **About VictimConnect!** Our service is here to support Queensland people impacted by interpersonal violent crime, regardless of whether the incident occurred recently or historically. We focus on delivering high-quality information, guidance, warm referral pathways, specialist counselling, and case management. **Position Overview** - **Employment Term**:...

  • Response & Connection Practitioner - Logan, Qld

    2 months ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - ** Employment Term**: Part-time, fixed term (30/06/2025). - **Location**:Logan, QLD. - ** Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990). - ** Shifts available: Mon** 23:30 - 08:30**, Wed **16:00 - 00:00**, Fri 1**6:00 - 00:00 & 23:30 - 08:30**, Sat **23:30 - 08:30**,...

  • Voccr - Response & Connection Practition..

    4 months ago

    Brisbane, Australia DVConnect Full time

    **About VoCCR!** The VOCCR pilot has commenced across three key in-community locations (Cairns, Logan and Townsville), with two new regions due to be set up by October 2024. The Victims of Community Crime Response (VoCCR) service focuses on addressing current gaps faced by victim-survivors needing immediate practical support after experiencing an...

  • Voccr - Response & Connection Practition..

    2 months ago

    Brisbane, Australia DVConnect Full time

    **Position Overview** - **Employment Term**: Part-time, fixed term (30/06/2025). - **Location**:In-office**,** Brisbane City. - **Remuneration**: SCHADS 4 ($43.51 - $46.81 p/hr + loading), 11.5% super. Salary packing available (up to $15,990). - **Shifts available**:16:00 - 00:00 weekdays, 16:00 - 00:00 & 23:30 - 08:30 weekends. - **Commencing**:09/12/2024 -...

  • New Business Manager, Wealth

    3 months ago

    Brisbane, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Victimconnect - Response & Connection Pr..

    3 months ago

    Brisbane, Australia DVConnect Full time

    **About VictimConnect!** Our service is here to support Queensland people impacted by interpersonal violent crime, regardless of whether the incident occurred recently or historically. We focus on delivering high-quality information, guidance, warm referral pathways, specialist counselling, and case management. **Position Overview** - **Employment Term**:...

  • Family Connection Practitioner or Specialist

    7 months ago

    Brisbane, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: Please note that it is a genuine requirement that this position is filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld). About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and...

  • Family Connection Practitioner or Specialist

    7 months ago

    Brisbane, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: Please note that it is a genuine requirement that this position is filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld). About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and...

  • Family Connection Practitioner or Specialist

    7 months ago

    Brisbane, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: Please note that it is a genuine requirement that this position is filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld). About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and...

  • Team Leader Connecting Care

    7 months ago

    Brisbane, Australia Queensland Health Full time

    The Connecting Care team delivers a range of services including Waitlist Management and Appointment Confirmations, YourQH Consumer Support, Health Practitioner Access to the Viewer Opt Out Service and Rapid Response Campaigns. **About the Health Contact Centre**: The HCC is part of the Queensland Government's commitment to addressing the growing demand in...