Team Leader, First Line Operational Risk

4 weeks ago

Melbourne, Australia IAG New Zealand Full time

Create impact as a **Team Leader, First Line Operational Risk**

**Your Role**

As a Team Lead, Operational Risk, you will be part of the first line risk team responsible for influencing the identification and assessment of business risks, and through the provision of your risk and business expertise, support our business establish efficient and effective management of operational risk in the Retail Insurance Australian Division.

As a Team Lead you will be responsible for leading a team of five (5) Risk Consultants, supporting their professional development, guiding workflows, assessing the quality of risk insights and assurance provided to the business, and engaging with Executive Leaders and Managers to identify, manage, reduce, and report risks. This role supports improving our businesses risk culture and risk maturity, by demonstrating sound stakeholder management, good written and verbal communication skills, and an ability to influence improvements in risk and controls within IAG.

Key responsibilities include:

- Proficient understanding or an organisations Risk Management Strategy, Risk Frameworks, and how these are applied at a business unit level to increase risk maturity & risk culture
- Identifies and reports on key insights arising from daily risk management activities, which enable action plans to be established in support of improving our business decision making
- Co-ordinates and identifies whether the design and execution of controls are adequate and effective in managing risks and obligations, including identification and supporting the remediation of any control weaknesses or gaps
- Co-ordinates and ensures risk profiles & control test outcomes are regularly updated in the relevant risk systems
- Provides risk event management oversight and supports business owners respond to investigations, conduct root cause analysis, and rate risk events to enable escalations in accordance with risk management standards

**About You**
- Prior extensive experience in first line risk management (ideally within general insurance or personal injury claims management) - desired
- Experience in general insurance or financial services industry, and/or exposure to risk management leadership roles - essential
- Proven knowledge and experience in risk identification and management
- Strong stakeholder management both externally and internally
- Understanding of Financial Services Regulatory landscape, including Risk, Legal & Compliance, and regulatory issues.
- Having a strategic mindset and great communication skills both verbal and written
- Ability to oversee and govern a broad spectrum of key product, customer and market related risks
- Relevant industry or specialism qualifications e.g.: ANZIIF, AS/NZSISO 31000:2009 (Risk management -principles and guidelines) -preferred

Applications close on Thursday, 28 November at 11:59pm AEST.

All this shows up in what we offer:

- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
- Dedicated career growth programs, including the award-winning IAG Academy
- Great employee network communities

**ABOUT US
We’re part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change, and support the leadership development of our Indigenous employees.

As part of IAG, you'll enjoy a world of opportunity, growth and stability and work in an environment that celebrates all viewpoints shaped by life experiences and cultures. Together we're passionate about social issues, climate change resilience, big tech and being an inclusive workplace.

Learn more about who IAG is here.

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