Contact Center Sme

BeyondTrust SME **Your new company** Hays has partnered with a multi-national consultancy business who are looking for a BeyondTrust SME to work with a client in the utilities space. **Your new role** They are looking for someone to advise and improve their BeyondTrust platform to optimise the client's access management. **What you'll need to...

We are looking for experienced Call Center Agents with a minimum of 1 year of contact center experience and high school degree and higher. **Qualifications and Skills**: - Strong communication, both written and verbal - Great active listening skills - Exceptional interpersonal and rapport building skills - A patient and empathetic attitude - Strong time...

University/TAFE level technical degree/diploma in Engineering or Computer Science and/or a minimum of 3 years’ experience working in an operations, control/operations center environment. - Strong verbal and written communication skills. - Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools - Ability to...

**POMT **is a nationwide workplace technology specialist who seeks to make the critical connections between property, HR, and information technology functions, for a seamless and unrivalled experience of the modern workplace. This is the perfect opportunity to join an innovative business that continually strives for excellence. You'll be part of a...

**Why are we hiring for this role?** As a Customer Success Manager, you'll work closely with other CS team roles and cross-functionally with other departments, and you’ll report to the Lead CSM. You’ll be proactive in driving product value and success for our customers, analyzing the causes of their greatest pain points, and working closely to mitigate...

Help TCS create Final Training Plan for all Lines of Business Migrating to TCS. - Validate the training plan that is designed by TCS seed team and ensure that relevant learning is imparted to TCS employees. - Travel to delivery location for training the master classes (Train the Trainer) and OJT (On The Job Training) & ramp of initial batches. - Oversee...

Why are we hiring for this role? Due to continued growth, the Customer Success team is expanding and we require a new Customer Success Manager to join our high-performing team to onboard and enable our customers. The ideal candidate will be experienced in leading customer interactions, a strong communicator both written and verbal, and able to actively...

Microsoft Cloud Security Posture Management SME **Your new company** Hays have partnered with a multi-national consultancy who are looking for an SME in Microsoft Cloud Security Posture Management. **Your new role** This role is working with a client in the insurance space - they want someone who can overlook their Microsoft CPSM. **What you'll need to...

Marketing / PR / Events Direct Marketer In this dynamic role within a high-growth business environment, you will be entrusted with the responsibility of propelling demand and generating leads. Operating within the culture of an entrepreneurial startup, you'll harness the corporate resources of a large business to craft compelling one-to-one integrated...

Location: - Sydney- Job Type: - Permanent- Salary: - $120000 - $140000 per annum- Contact: - Jonathan Foxley**The Opportunity** This in an exciting opportunity for an enthusiastic Finance Systems Analyst to join the finance team within this global market leader as the Systems SME. Supporting a range of internal stakeholders, this role will partner with the...

Consult with L&L Partners and other relevant stakeholders to crystallize learning needs and plan L&L programs for their groups Engage with the Partners, functional leaders and TM colleagues to develop their people, with a focus on pipeline candidates Design and present in the classroom, webinars, and milestone/pipeline development programs, in person...

**Job Reference Number **23-PCPDIV-19527 **Classification **APS Level 5 **Job Title **Communication Officer, Intranet Team (Several Positions) **Division **People, Communication and Parliamentary Division **Branch **Communication and Change Branch **Section **Corporate Communications Section **Applications open date **Thursday 10 August...

DESCRIPTION*Proficiency in Japanese is required*We are seeking an experienced and business oriented, Japanese Speaking Engineering Project Manager to lead the capacity, capital planning and project execution for the continued expansion of our JP fulfillment network. Successful candidates will have Engineering Program and Project Management experience. The...

Australian SME to Mid-Market risks. - Internal mobility opportunities. - CBD based. Have you had entry level exposure in the local market? Are you looking to build onto your experience and curve out your career in the Insurance industry? Look no further... This is a good time to reflect, reassess and reignite your career. Together, we are seeking to...

Sydney - Client Relationship Service Representative AU-NSW-Sydney **Description**:** Summary** The **Client Relationship Service Representative** provides full Omni-Channel concern resolution support to Jaguar and Land Rover customers. From initial inquiry or concern through to close; the representative will liaise and coordinate with the dealer/retailer,...

Sydney - Client Relationship Service Representative AU-NSW-Sydney **Description**:** Summary** The **Client Relationship Service Representative** provides full Omni-Channel concern resolution support to luxury car brand customers. From initial inquiry or concern through to close; the representative will liaise and coordinate with the dealer/retailer, field...

**About us** Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and...

We are looking for an experienced IT Support Officer on a Full time basis You’ll cover one or more areas of expertise, depending on the size of the organisation you work for. It’s common practice for a technical IT support team to be divided into first and second-line support, with the second-line support staff handling the more specialised queries that...

**The Company** A large, complex leader in infrastructure & transport, that has recently merged with it's key global competitor has an opportunity for a Payroll & HRIS Systems SME or Optimisation Analyst. The regional business, in ANZ, is going through a massive integration project with critical deadlines to upgrade it's Time & Attendance platform, improve...

*Proficiency in Japanese is required*We are seeking an experienced and business oriented, Japanese Speaking Engineering Project Manager to lead the capacity, capital planning and project execution for the continued expansion of our JP fulfillment network. Successful candidates will have Engineering Program and Project Management experience. The Sr....