Facility Operations Center Eng

2 months ago

Sydney, Australia Amazon Corporate Services Pty Ltd Full time

University/TAFE level technical degree/diploma in Engineering or Computer Science and/or a minimum of 3 years’ experience working in an operations, control/operations center environment.
- Strong verbal and written communication skills.
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools
- Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries
- Shows good judgment and instincts in decision making
- Ability to prioritize in a complex environment
- Strong computer skills with the ability to multitask

At Amazon, we're working to be the most customer-centric company on earth Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.

The Facility Operations Center is responsible for 24X7 monitoring of the data center’s physical infrastructure and will serve as a facilitator for all Large Scale Events. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The position will help ensure overall availability and reliability to meet or exceed defined service levels.

You will need to play a role with growing the team to a standard of operational excellence.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you’ve been looking for

Roles, Responsibilities and Requirements (job description is not meant to be an all-inclusive statement of every duty and responsibility required): - Monitors the global data center Amazon facilities infrastructure platform
- Serves as a Point of Contact for internal and external teams
- Assists with the development of communication and escalation protocols designed to improve the team’s performance
- Contributes to outage post mortem analysis
- Ensures records are updated in a timely manner
- Assists with coordination and communication during emergency recovery efforts
- Assists with the development of tools that will enhance the team’s performance

The ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)

Sydney, NSW, AUS
- 3+ Years’ Electrical or Mechanical experience
- 3+ Years’ Experience in Data Center Engineering/ Operations
- 3+ years experience working in a large-scale data center
- 3+ years experience in a NOC (Network Operations Center)
- Professional traits that are not unique to this position, but necessary for success at Amazon: - Strong customer focus approach and perspective
- Relentlessly high standards - never satisfied with the status quo
- Able to dive deep and never out of touch with the details of the business or the technology
- Strive for innovation and simplification
- Strong results orientation and able to think big
- Root cause analysis and complex problem solving skills
- Able to translate business requirements into technical specifications

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Facility Operations Center Eng, Dcc Communities

    2 weeks ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Recent university/TAFE level technical degree/diploma (graduated within the last 12 months), or - One year experience in working in an operations, control/operations center environment - Strong verbal and written communication skills - Ability to maintain SLAs through the implementation of proactive issue detection and reporting tool - Ability to follow...

  • Facility Operations Center Eng, DCC Communities

    3 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The AWS Facility Operations Center is looking to hire a highly motivated...

  • Facility Operations Center Eng, DCC Communities

    6 days ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The AWS Facility Operations Center is looking to hire a highly motivated...

  • Facility Operations Center Eng, DCC Communities

    3 weeks ago

    North Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The AWS Facility Operations Center is looking to hire a highly motivated Operations Engineer....

  • Facility Operations Center Eng, DCC Communities

    6 days ago

    North Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The AWS Facility Operations Center is looking to hire a highly motivated Operations Engineer....

  • Sydney Eng Camera Operator

    21 hours ago

    Sydney, Australia SBS Full time

    We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky, and community. **About Us** SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful, and engaging content that...

  • Data Center Critical Facilities Specialist

    1 month ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Specialist

    1 week ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Engineer

    1 week ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Engineer

    1 week ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Specialist

    1 week ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Engineer

    1 week ago

    Sydney, New South Wales, Australia Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Data Center Critical Facilities Specialist

    2 months ago

    Sydney, Australia Equinix Full time

    Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...

  • Data Center Critical Facilities Specialist

    2 months ago

    Sydney, Australia Equinix Full time

    Who are we? Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...

  • Data Center Engineering Operations Trainee

    2 months ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Interest in maintenance of a Data Center or Critical space facility. Strong verbal and written communication skills. Strong attention to detail. Strong leadership and organizational skills. Facilities Management mindset. Ability to prioritize in complex, fast-paced environment. Physical Security protocol awareness Computer literate, confident with Office...

  • Data Center Engineering Operations Trainee

    3 hours ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Interest in maintenance of a Data Center or Critical space facility. Strong verbal and written communication skills. Strong attention to detail. Strong leadership and organizational skills. Facilities Management mindset. Ability to prioritize in complex, fast-paced environment. Physical Security protocol awareness Computer literate, confident with Office...

  • Data Center Engineering Operations Trainee

    1 month ago

    Sydney, Australia Amazon Corporate Services Pty Full time

    Interest in maintenance of a Data Center or Critical space facility. - Strong verbal and written communication skills. - Strong leadership and organizational skills. - Strong attention to detail. - Facilities Management mindset. - Ability to prioritize in complex, fast-paced environment. - Physical Security protocol awareness - Computer literate, confident...

  • Data Center Engineering Operations Trainee

    3 days ago

    Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Interest in maintenance of a Data Center or Critical space facility. - Strong verbal and written communication skills. - Strong attention to detail. - Strong leadership and organizational skills. - Facilities Management mindset. - Ability to prioritize in complex, fast-paced environment. - Physical Security protocol awareness - Computer literate, confident...