A&h Underwriter, Vic

2 weeks ago

Melbourne, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

**Your Role**:
You will be responsible for meeting production, underwriting, and profitability targets within the VIC Accident & Health Division (A&H) by underwriting new business, renewals, and endorsement changes based on underwriting guidelines and process flows issued by A&H. In addition, you will provide exceptional customer service to Chubb’s producers and customers by maintaining relationships with an existing portfolio of producers while sourcing and growing new broker relationships.

**Your Responsibilities**:
**Underwriting Quality and Expertise**:
Evaluate, accept, or decline new business, renewal business, and endorsement requests based on Chubb underwriting guidelines to ensure profitability and growth of the A&H portfolio

Achieve or exceed retention targets for renewals both on a premium and policy count basis

Achieve or exceed quality audit expectations and ensure thorough and accurate file documentation is upheld

Prepare referrals to senior underwriters, providing risk analysis, rating and recommendations

Play a key role in Peer Review audits as directed

Assist A&H Manager VIC/TAS in providing input on profit analysis, market, and environment analysis

**Broker Relations and Service Delivery**:
Establish and maintain professional, strong, long-term working relationships with producers through regular scheduling and attendance of broker visitations

Where applicable, establish relationships with a set number of new producers (new meaning new to Chubb)

Monitor workloads and manage peak periods where required. i.e. seasonal business

Ensure all work processes align with and adhere to Chubb customer service expectations

Foster and promote a culture of excellence in service delivery through your communication and professionalism with internal and external stakeholders

**Team Collaboration & Operational Efficiency**:
Solicit and share information on competitors pricing, product and selection criteria and suggest adjustments in business approach accordingly

Ensure that process improvements are effectively executed, and benefits realised

Assist peers and managers with product and business queries

Assist members of the Claims Department with any queries

Where required, assist in coordinating producer functions and events

Assist in general A&H Division matters as directed

Attend A&H Division meetings where required and provide accurate and clear feedback on matters relating to the division

Demonstrate ability to be a team player by actively participating in VIC Branch activities including cross-selling and sales meetings with other product lines

Understand and utilise Chubb underwriting and workflow systems

**Qualifications**:
**Your Skills & Experience**:
Strong written and oral communication skills

A solid understanding of the Accident & Health product suite

Strong negotiation and marketing skills

Developing leadership skills with ability to coach and train others

Strong organisational and analytical skills

Strong understanding of underwriting policy practice and policy documentation requirements, including terms and conditions as defined by industry regulations

Understanding the underwriting appetite of other departments

Microsoft Word, Excel and PowerPoint proficiency

Understanding of the insurance industry and Chubb’s position in the market

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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