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Porter (Part Time)

4 weeks ago

Adelaide Region SA, Australia InterContinental Full time

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

**What's the job?**

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for motivated and passionate individuals who can make transactions feel seamless. From the very first moment a guest sets foot in one of our hotels, our team of Porters are on hand to provide luggage assistance, valet park cars, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

**A little taste of your day-to-day**:
Every day is different, but you’ll mostly be:

- Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG One Rewards members, InterContinental Ambassadors and returning guests
- Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations - you'll be familiar with and passionate about all things Adelaide and surrounds
- Providing prompt luggage service to all guests in accordance with InterContinental brand standards
- Safely and confidently parking cars in the hotel valet carpark, ensuring the utmost care of vehicles and safe storage of keys
- Ensuring the driveway, door and hotel entrances are always kept cleaner than clean. Identifying and reporting all hazards

**What We need from you**:

- Full Australian driver’s license with the ability to operate both manual and automatic vehicles (International driver’s license will be considered)
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- The ability to work under pressure and possess great attention to detail
- Excellent time management skills with the ability to multi-task
- Fluency in the local language - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
- Flexibility
- night, weekend and holiday shifts are all part of the job

**What you can expect from us**:
You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
- Free meal on shift
- Paid birthday leave - hip hip hooray
- Proactive paid wellness and mental health days
- Some of the best colleague discounts across our IHG Hotels & Resorts for accommodation, food and beverage
- A massive colleague discounts platform for all your favourite brands and retailers - to help your salary go further

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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