Game Master

2 weeks ago

Penrith, Australia Freak VR Full time

**Business Unit**:
FREAK

**Position Title**:
Game Master (Customer Service Attendant)

**Employment Type**:
Casual

**Location of Position**:
Bondi, Penrith, Macquarie (Rotated roster)

**Division Department**:
FREAK

**Role Commences**:
Immediate Start

**Position Reports to**:
Venue Manager and Operations Manager

**Qualifications Required**:
IT background, Gaming Background

Certificate in IT or Computing preferred

**Preferred Skills**:

- Customer service background, with relevant experience in the activity, leisure, gaming, entertainment, tourism, hospitality, sales or retail industries
- Be familiar with Animation, VR or IT

**THE ROLE**

Our Game Masters provide customer service in our venue locations. Job duties include completing transactions, setting up VR displays and equipment, running VR experiences and working with other team members to create a fun atmosphere for guests to participate in their experience. Our game masters are sometimes required to do inventory, hand out promotional flyers to passers-by and promote our new experiences to guests in store, online and over the phone. Game Masters need to have a can-do attitude, keep their workplace tidy and have some form of IT knowledge.

**OBJECTIVES**
- Create memorable experiences through outstanding customer service
- Drive sales with a positive "can do" attitude and suggestive selling
- Positively promote the business, with every customer interaction

**RESPONSIBILITIES**
- Work as part of a dynamic team
- Be punctual and take pride in your appearance
- Booking customers onsite and via phone
- Briefing customers and running games
- Technology operations and 1st level troubleshooting of computer equipment
- Keeping the workplace clean and tidy
- Be available and willing to work in multiple locations as a casual game attendant

**ABOUT xREALITY GROUP**

xReality Group Limited (XRG) builds immersive XR products and experiences that enhance lives. xReality Group’s portfolio includes physical and digital simulation used across the enterprise, defence and consumer markets.

XR stands for eXtended Reality, and is a catch-all term for Virtual Reality (VR), Augmented Reality (AR) and Mixed Reality (MR). Extended Reality combines physical and digital simulation for both consumer and enterprise market segments.

The Company was founded by two ex-SAS soldiers to bring the joy of simulated human flight to the region through cutting edge indoor skydiving facilities.

In recent years, the Company has expanded its simulation portfolio from indoor skydiving to include out of home virtual reality entertainment, defence XR training and XR software development.

The Company listed on the ASX on 18 January 2013 as Indoor Skydive Australia Group Limited (ASX:IDZ) and was rebranded to xReality Group Limited ASX: XRG on 8th December 2021.

xReality Group companies include XR production company Red Cartel, Defence simulation company Operator Tactical Solutions, two Australian Indoor Skydiving Facilities, and FREAK Virtual Reality venues.

**Job Type**: Casual

**Salary**: $22.00 - $28.00 per hour

Schedule:

- Rotating roster

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 20/02/2024

  • Game Master

    3 weeks ago

    Penrith, Australia Freak VR Full time

    **Business Unit**: FREAK **Position Title**: Game Master (Customer Service Attendant) **Employment Type**: Casual **Location of Position**: Bondi, Penrith, Macquarie (Rotated roster) **Division Department**: FREAK **Role Commences**: Immediate Start **Position Reports to**: Venue Manager and Operations Manager **Qualifications Required**: IT...

  • Game Master

    2 weeks ago

    Penrith Municipality, Australia Freak VR Full time

    Business Unit:FREAKPosition Title:Game Master (Customer Service Attendant)Employment Type:CasualLocation of Position:Bondi, Penrith, Macquarie (Rotated roster)Division Department:FREAKRole Commences:Immediate StartPosition Reports to:Venue Manager and Operations ManagerQualifications Required:IT background, Gaming BackgroundCertificate in IT or Computing...

  • Game Master

    2 weeks ago

    Penrith Municipality, Australia Freak VR Full time

    Business Unit:FREAKPosition Title:Game Master (Customer Service Attendant)Employment Type:Christmas Casual (With potential for Permanent Casual)Location of Position:Bondi, Penrith, Macquarie (Rotated roster)Division Department:FREAKRole Commences:Immediate StartPosition Reports to:Venue Manager and Operations ManagerQualifications Required:IT background,...

  • Cex - Sales Assistant

    4 weeks ago

    Penrith, Australia CEX Full time

    **CeX is a retailer that deals with all things digital. Phones, Games, Computers and Electronics, that's our business. CeX is a unique two-way retailer that only deals in trade-ins. The customer is our supplier, so good customer service skills are a must.** **As our business is growing, we are looking for people to join us. CeX stores are fast-paced and...

  • Cex - Sales Assistant

    4 weeks ago

    Penrith, Australia CeX Full time

    **CeX is a retailer that deals with all things digital. Phones, Games, Computers and Electronics, that's our business. CeX is a unique two-way retailer that only deals in trade-ins. The customer is our supplier, so good customer service skills are a must.** **As our business is growing, we are looking for people to join us. CeX stores are fast-paced and...

  • Accounts Payable Officer

    3 months ago

    Penrith, Australia Panthers Group Full time

    Panthers Group is one of Australia’s leading entertainment and leisure providers with 5 Clubs across NSW the Panthers NRL Rugby League Club and the new Pullman Sydney Penrith Hotel and Conference Centre. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We...

  • Accounts Payable Officer

    4 weeks ago

    Penrith, Australia Panthers Group Full time

    Panthers Group is one of Australia’s leading entertainment and leisure providers with 5 Clubs across NSW the Panthers NRL Rugby League Club and the new Pullman Sydney Penrith Hotel and Conference Centre. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We...

  • Accounts Payable Officer

    4 weeks ago

    Penrith, Australia Panthers Group Full time

    Panthers Group is one of Australia’s leading entertainment and leisure providers with 5 Clubs across NSW the Panthers NRL Rugby League Club and the new Pullman Sydney Penrith Hotel and Conference Centre. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We...

  • Cex - Sales Assistant

    2 weeks ago

    Penrith Municipality, Australia CEX Full time

    CeX is a retailer that deals with all things digital. Phones, Games, Computers and Electronics, that's our business. CeX is a unique two-way retailer that only deals in trade-ins. The customer is our supplier, so good customer service skills are a must. As our business is growing, we are looking for people to join us. CeX stores are fast-paced and...

  • Accounts Payable Officer

    2 weeks ago

    Penrith Municipality, Australia Panthers Group Full time

    Panthers Group is one of Australia's leading entertainment and leisure providers with 5 Clubs across NSW the Panthers NRL Rugby League Club and the new Pullman Sydney Penrith Hotel and Conference Centre. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We...

  • Accounts Payable Officer

    2 weeks ago

    Penrith Municipality, Australia Panthers Group Full time

    Panthers Group is one of Australia's leading entertainment and leisure providers with 5 Clubs across NSW the Panthers NRL Rugby League Club and the new Pullman Sydney Penrith Hotel and Conference Centre. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We...

  • Accounts Payable Officer

    1 month ago

    South Penrith, Australia Panthers Group Full time

    Panthers Group is one of Australia’s leading entertainment and leisure providers with 5 Clubs across NSW the Panthers NRL Rugby League Club and the new Pullman Sydney Penrith Hotel and Conference Centre. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We...