Clinical Education and Training Manager

2 weeks ago

Brisbane, Australia Artisan Aesthetic Clinics Full time

Artisan Aesthetics Group (Artisan) is a premium and bespoke skin health and wellness brand that delivers a holistic experience to clients, through a full range of aesthetic modalities. We provide a caring, safe, structured, and disciplined environment for our team members, enabling them to partner with our clients to achieve very best results. The Artisan business operates within Sonic Clinical Services (SCS), which represents the largest network of medical professionals in Australia.

Artisan’s brand promise - _Master the Artistry of You_ - is an emotive and empowering call to action to our clients. It recognises that our clients have unique skin health goals, and Artisan strives to support our clients to look and feel their confident best. It is also a commitment from Artisan to be the best in the industry, to listen to our clients and always hold their best interests at the center of everything we do.

To assist Artisan in achieving its vision, Artisan is looking for a Clinical Education and Training Manager (Artisan) to facilitate and enhance Artisan’s clinical education and training (CET) program.

**The Role**

As the CET Manager (Artisan) you will lead the development of our Clinical Coach Educators to facilitate an exceptional training experience to our Doctors, Nurses and Dermal Therapists. This role will oversee the continuous improvement of Artisan’s existing CET program, positioning Artisan as an industry leader in the aesthetic industry.

As the CET Manager (Artisan), your key responsibilities will be:

- Ensuring the systems and processes for clinical assessment and education are embedded and monitored to create an efficient and streamlined experience aligned to the company strategy and in adherence with clinical governance frameworks.
- Liaising with key stakeholders to establish individual development plans for clinicians. Having a well-rounded approach to clinic adherence, safety and governance, rostering and resource requirements.
- Effectively leading a team of Clinical Coach Educators to ensure an exceptional training experience is delivered in accordance with our Standard Operating Procedures and our Consulting Framework.
- Developing, overseeing and delivering clinical education and training content on facial anatomy, physiology and our core treatments (this includes developing and refining our assessment tools, lesson plans and learning content).
- Providing oversight of adverse events, specific to the analysis of trends to recommend clinical improvement initiatives and delivering educational intervention where required, as well as providing support to clients and clinicians post event.
- Having oversight regarding ongoing changes within the industry by providing consultation and expertise to develop and maintain Standard Operating Procedures.
- Ideally, you will also perform client treatments within Artisan’s clinics, focusing on providing real results for our clients and supporting their skin health and wellness goals through bespoke treatment plans across multi-modalities.

This role presents an ongoing opportunity for expansion as we endeavor to integrate and implement the CET program throughout the wider SCS network. This involves the ongoing enhancement of the program as a pivotal component of our employee value proposition, to continue to attract top talent as we continue to scale the Artisan business.

**About You**
- You are a passionate professional, who is highly skilled in clinical education and training, and strives to have a genuine impact on others by supporting their professional development goals.
- You have demonstrated experience in creating and improving CET processes and materials, in line with industry governance.
- You are a highly developed leader and enjoy working in a cross-functional, collaborative team environment.
- You have demonstrated experience leading and coaching a team of remote dispersed educators.
- You have an eye for detail and an advanced interest in risk management in the scope of safe clinical practices.
- You are a qualified Registered Nurse (Nurse Practitioner would be an advantage) and hold a current AHPRA registration.
- You are a highly skilled clinician who has a good aesthetic eye and can expertly deliver safe cosmetic injecting treatments and possess exceptional consultation skills.

**What’s in it for You ?**

In addition to an attractive remuneration package, you will have access to the following benefits:

- Ongoing development and organisational support.
- Reimbursement of the cost of your annual APHRA registration.
- Luxurious and modern work environment.
- Salary packaging.
- Paid parental leave after 12 months continuous service.
- Access to an annual childcare subsidy.
- Flexible working environment.
- Reward and recognition programs.

We are an equal opportunity employer and welcome diversity in the workplace.

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