Store Manager

3 weeks ago

Sydney, Australia Relier Group Full time

Opportunity for growth and development
- Be a part of an adored Australian Designer brand
- Work in a stunning modern retail space

**_The Role_**

Our client is now seeking a talented Store Manager to lead their Warringah Mall boutique
- This role will see you build and deliver strong sales results in your home store through fostering brand loyalty and engagement with clientele, supporting and developing your team & growing KPIs.
- This gorgeous company has grown to become a highly respected fashion label in Australia. You will lead one of 9 flagship stores. Our client’s philosophy is all about relaxed silhouettes with a focus on beautiful detailing and luxurious natural fabrications.
- This role has the option to run on a Tuesday - Saturday 38 hour standard work week, or flexible Part-time working arrangements are also available.
- Experience in retail management
- Motivation to grow as a leader in retail
- A background in clienteling and client relationship management
- Experience leading a team and improving KPIs

**_Key Responsibilities_**
- Build strong relationships with the design team and deliver insightful feedback on product performance, customer preferences, and local market trends to drive sales
- Motivate and empower the team to achieve their full potential through personalized development plans, regular training sessions, and performance assessments
- Lead and support the existing store team in delivering an outstanding customer experience
- Set the standard for customer service and sales in the store through the development of store-level initiatives
- Build store rosters that promote team development and operational efficiency
- Ensure accurate management of timesheets and adherence to wages-to-revenue KPIs
- Handle customer inquiries and complaints professionally, ensuring a positive experience that fosters brand loyalty and engagement
- Implement and adhere to loss prevention policies and procedures, including seasonal stock takes and effective management of store inventory
- Maintain a consistently immaculate store, team, and product presentation that effectively speaks to the brand

**_Benefits_**
- Opportunity for growth and development
- Work with an Iconic Australian Fashion Brand
- Work in a stunning modern retail space
- Receive competitive incentives and a generous uniform and discount allowance
- Work within a positive, genuine, open and supportive culture that recognizes and celebrates achievement.

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