Account Manager

2 weeks ago

Dandenong, Australia Ecolab Full time

**About the role**:
In your new role as Account Manager, you will work in a technical sales, service, and consultancy capacity, responsible for providing Ecolab's cleaning and sanitising solutions to existing and new customers within the dairy, brewing, beverage, protein and food processing industries in the Melbourne metro area. This position offers variety, scope and development potential while working alongside some of Australia’s most well-known and trusted brands. Critical to the role will be your energy and ability to drive sales and business development opportunities for Ecolab’s products, through high quality service.

**Key responsibilities will include**:

- Delivering and maintaining the highest standards of service excellence to our customers.
- Working in partnership with customers to provide value through key projects.
- Quickly developing a good understanding of the different food processing operations, focusing on how Ecolab can improve efficiencies through value-add programs
- Working closely with the Ecolab Engineering and Technical teams on value-add projects.
- Carrying out simple product (chemical) testing, equipment checks and repairs in the field.
- Conducting customer training sessions to ensure our products and equipment are being used effectively, efficiently, and safely
- Liaising between customers and internal departments to arrange pricing and invoicing, delivery, special instructions, and any other issues to facilitate sales.
- Growing the territory through sales of the company’s products and services.
- Providing customer service reports as required.

**To be successful in this role you will ideally have**:

- The ability to build strong working relationships at all business levels.
- Good technical reasoning and basic engineering skills.
- A passion for the challenges of problem-solving and being able to work an issue through to resolution, and the ability to think outside the square.
- The ability to understand the technical, and engineering concepts of both our customers’ and Ecolab’s businesses.
- Either a tertiary qualification in science, food science or relevant food/beverage processing experience such as dairy, meat, poultry, bottling or brewing.
- Previous experience with quality control systems will be highly regarded.
- Sales experience, preferably in value-added sales would be advantageous.
- An ability to identify new opportunities and sell add-on solutions for customers to grow business and achieve win/win outcomes.
- Excellent presentation, communication and relationship management skills.
- Strong financial acumen, computer literacy and report writing skills.
- A positive and enthusiastic approach to exceed client expectations
- A clean and valid driver’s license is a pre-requisite

This role may require travel including overnight stays.

**About Ecolab**:
Every day, we make the world cleaner, safer and healthier - protecting people and vital resources. Ecolab is the global leader in water, hygiene and services. Around the world, businesses in foodservice, food processing, hospitality, healthcare, industrial, and manufacturing markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

**Life at ECOLAB**:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.

**Some of the benefits you could enjoy**:

- An attractive base salary commensurate with your qualifications and experience
- Monthly commission and bonus scheme
- Unmarked company vehicle with full personal use and tools of the trade
- Flexible working arrangements
- Health and Well-being Subsidy of $250 per year
- Purchased Additional Annual Leave option and MY Days bonus leave program
- Attractive staff product discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan
- Paid parental leave option

**How to apply**:
Applicants for this position must have Australian residency or a valid Australian work visa and residing in Australia.

**Get social with us**:
li-anz

**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advanceme

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