Telephone Account Manager

2 months ago


Edwardstown, Australia Optus Business Centre Adelaide South Full time

Due to recent expansion Optus Business Centre Adelaide South is seeking Telephone Account Manager to join our growing team

We are looking for a person with an enthusiastic attitude, a real people person who can communicate effectively and show their passion to connect with businesses and provide positive and attractive concepts.

We currently provide Mobile, Fixed Telephony and IT services to the Small & Medium Business market across Australia.

You will play a key role in the growth of the company by providing personalised service and full business solutions. You will be motivated towards success and focused on adding value through building long lasting relationships with clients and delivering exceptional sales and customer experience.

**This role will suit someone who has**:

- Experience in calling existing customers to discover their needs and requirements
- Excellent communication skills
- Experience in B2B sales
- Proven track record
- Experience within the industry would be beneficial, but not essential.
- Maintain well organized, up-to-date and accurate notes and activities in the CRM systems

**Requirements for this role**:

- Understanding of SME customer lifecycles and touch points
- Ability to work with tight deadlines and with flexibility
- Great organisational and time management skills with flexibility to reprioritise as necessary
- High level of negotiation skills

**On offer is**:

- Excellent Induction Program and ongoing training.
- Base package and uncapped commissions.
- All tools of trade supplied
- A supportive and high performing team culture
- Monthly/quarterly incentives and rewards

If you are looking for a new challenge then we would love to hear from you

You must have full working rights.

**Job Types**: Full-time, Part-time
Part-time hours: 25-38 per week

**Salary**: From $55,849.53 per year

Schedule:

- Day shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Edwardstown, SA 5039: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Relationship management (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: One location



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