Cluster Manager

5 months ago


Melbourne Eastern Suburbs, Australia Frontline Recruitment Full time

Are you passionate about cookware and ready to take on an exciting leadership role? We are thrilled to announce our client is opening two new stores in Melbourne's Eastern Suburbs, they are dedicated to providing top-quality cookware to aspiring chefs and home cooks alike. As they embark on this culinary journey, they are seeking a talented and motivated Cluster Manager to spearhead their operations and ensure their success.

**About The Company**:
Our client believes that cooking is an art form that deserves the finest tools. They are committed to curating a comprehensive range of cookware, to empower individuals in their culinary endeavors. With their dedication to quality and innovation, they strive to create an exceptional shopping experience for their customers, both in-store and online.
- Strong Leadership Abilities: You excel in managing teams and have a proven track record of inspiring and motivating staff members to achieve their best.
- Retail Experience: You have a solid background in the retail industry, preferably in the cookware or kitchenware sector. Your knowledge of market trends, customer preferences, and competitor analysis will be invaluable.
- Exceptional Communication Skills: As a Cluster Manager, you will act as a liaison between their headquarters and store locations.
- Effective communication, both written and verbal, is crucial for maintaining smooth operations and fostering positive relationships.
- Strategic Thinking: You are a forward thinker with the ability to analyze data, identify opportunities, and develop strategies to drive sales growth. Your business acumen will play a vital role in shaping the success of your stores.
- Organizational Prowess: With two store locations under your purview, you are a master of organization and possess excellent multitasking abilities. You can effectively prioritize tasks and ensure operational efficiency across both sites.

**Responsibilities**: As their Cluster Manager, you will be responsible for:

- Overseeing Store Operations: You will lead a team of sales associates, ensuring seamless day-to-day operations and exceptional customer service across both locations.
- Sales and Performance Management: You will drive sales targets, monitor store performance, and implement strategies to achieve revenue objectives. Your analytical skills will aid in identifying areas for improvement and taking appropriate actions.
- Team Development: You will recruit, train, and mentor sales associates, fostering a positive work environment and enabling their professional growth. Your leadership will inspire and motivate the team to deliver outstanding results.
- Inventory Management: You will collaborate with their procurement team to maintain optimal inventory levels, minimize stock discrepancies, and ensure efficient stock rotation.
- Customer Experience: You will work closely with the customer service team to guarantee an exceptional shopping experience, addressing customer feedback and resolving any issues promptly.

Alternatively, for a confidential discussion, please contact **Narelle Platt **on **0451 445 866 **quoting the reference number above, or check out our website for other available positions.



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