Travel Consultant/inside Sales
2 weeks ago
**Job Purpose**:
We are a United States based company looking for a talented Travel Consultant residing Australia, who thrives in a fast-paced environment. This position involves taking incoming calls, converting customer enquiries into sales, and processing reservations through our online system. The Travel Consultant will be responsible for handling customer inquiries promptly and effectively fully supported by their team.
**Duties and Responsibilities**
- Our Travel Consultant provides an excellent experience on calls with our travelers to drive loyalty and referrals
- Consistently achieve individual sales and performance goals.
- Consistently communicate and build relationships with all of our clients and passengers.
- Understand customer needs and requirements.
- Provide suggestions, prices, and book customers on domestic and international rail packages.
- Participate in weekly team training plus one-on-one coaching.
- Advise travel agents and customers concerning sales specials and promotions.
**Qualifications**
- 2+ years inside sales experience (incoming call preferred)
- Positive attitude and desire for personal development
- Strong computer skills and the ability to quickly master new systems and programs
- Experience in the industry and passion for travel preferred
- Excellent verbal communication skills and telephone manner
- Familiarity with Windows operating systems
- Knowledge of event ticket registration software a plus
- Proven track record of successful sales experience preferred
**Benefits Include**:
- Generous bonus scheme
- Optional Health Care Plan
How to apply:
Submit your CV and covering letter outlining why you are suitable for this role and details of destinations that you have traveled to.
AGENCIES - PLEASE NOTE THAT WE ARE NOT CURRENTLY ACCEPTING APPLICATIONS VIA RECRUITMENT AGENCIES
**Benefits**:
- Referral program
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
COVID-19 considerations:
This is a remote position with qualified applicants living in Australia.
Application Question(s):
- How do you generate lead flow? Describe in 2-3 sentences.
- Please explain how you overcome customer objections; price, etc. in 2-3 sentences.
Expected Start Date: 20/02/2024
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