Account Manager, Amazon Devices

2 weeks ago

Sydney, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of digital advertising and client facing roles experience
- Bachelor's degree
- Proficiency in MS tools (Excel, PowerPoint, Word) and Quicksight/Power BI reporting dashboards
- Experience working with retailers to drive hardware sales (commercial terms, promotions and marketing)
- Ability to communicate effectively across a multitude of platforms with remote team members, as well as stakeholders at multiple levels within the organization
- Experience in a team environment working on multiple projects with changing priorities
- Ability to meet deadlines, prioritize workload, maintain strong attention to detail, and work independently in a fast-paced and rapidly changing environment
- Intuitive understanding of a superior versus inferior customer experience, with ability to quickly assess the situation and identify solutions for improvement

At Amazon Devices, we invent on behalf of our customers, partners, and communities. We combine devices and services in new ways to inform, entertain and connect our customers—in their home or on the go. Our customers inspire us, and they are at the heart of how we invent and evolve our products. In Australia and New Zealand, the Devices team are behind products like Echo with Alexa, Fire TV and Kindle, some of the most innovative and fastest growing businesses at Amazon. This team is seeking a dynamic, motivated and high-energy Account Manager who is passionate in partnering with some of the region’s best retailers and field teams to deliver sales success of Amazon’s consumer technology products.

As an Account Manager focused on selling Amazon devices, you’ll be responsible for influencing and motivating internal and external partners in the passionate pursuit of customer delight. A self-starter who can listen, form insight, drive strategic vision and execute across organizational boundaries, you will be an all-rounder who influences stakeholders and business partners at all levels to improve program effectiveness and experience for our customers. You will have a passion for innovation in consumer electronics, a willingness to constantly challenge the status quo and the capability to build strong trusted partnerships with some of ANZ’s biggest retail brands. For your assigned account portfolio, you will own annual channel planning, delivering sales results, inventory planning, promotional activity, and optimizing marketing investments. In this role, you will also manage our field sales programs, working with agency partners to execute, manage and measure our marketing efforts in retail.

Key job responsibilities
- Own key account relationships from buying teams and marketing through to executive engagement
- Lead the extended Amazon Devices team (engagement and inputs) into key accounts, including product management, channel marketing, program management, supply and in-stock, finance and leadership
- Develop new opportunities to sell and promote Amazon devices within existing retail accounts, cross category promotions with 3P brands, and with new channel partners
- Manage channel inventory through forecasting, allocations and shipment plans to meet sales targets, partnering closely with your In-stock Management partner
- Lead internal and external business reviews covering operational performance, strategic initiatives and create alignment on new opportunities
- Optimize allocation of marketing development funds driving value and growth for Amazon and Retailers
- Work closely with your Retail Program Manager to ensure smooth operational efficiencies
- Manage the Field Marketing budgets and own the agency relationship, owing day-to-day engagement with the external field sales agency
- Develop, execute and iterate the education and learning roadmap for agencies, distributors and retail partners
- In collaboration with the Channel Marketing Manager, use insights, analytics and business acumen to establish review and tracking mechanisms that continuously trial and implement learnings to optimise in-store customer experience

Sydney, NSW, AUS
- Accomplished range of skill from high-level strategic thinking to detailed program management
- Analytical, data-driven approach to problem solving and a track record of driving results through continuous improvement
- Experience in using reporting and analysis tools such as Excel, SQL, Tableau
- Aptitude for technology; able to learn new tools quickly

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age,

  • Sr Account Manager, Amazon Devices, ANZ

    Found in: Talent AU C2 - 3 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAt Amazon Devices, we invent on behalf of our customers, partners, and communities. We combine devices and services in new ways to inform, entertain and connect our customers - in their home or on-the-go. Our customers inspire us and are at the heart of how we invent and evolve our products. In Australia and New Zealand, the Devices team are...

  • Sr Account Manager, Amazon Devices, ANZ

    Found in: Talent AU C2 - 3 weeks ago

    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    At Amazon Devices, we invent on behalf of our customers, partners, and communities. We combine devices and services in new ways to inform, entertain and connect our customers - in their home or on-the-go. Our customers inspire us and are at the heart of how we invent and evolve our products. In Australia and New Zealand, the Devices team are behind products...

  • Sr. Product Manager, Sales – Amazon Devices ANZ

    Found in: Talent AU C2 - 7 days ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAmazon Devices—the team behind the best-selling Amazon Echo, Kindle E-Reader and Fire TV—is seeking a high-performing, innovative, results-oriented, customer-obsessed, analytical Senior Product Manager for one our strategic product categories. You will be part of a team that embraces calculated risk taking, moves fast to bring value to...

  • Snr Account Manager, Amazon Logistics

    Found in: Talent AU C2 - 3 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONEqual parts advisor and operating partner, Amazon’s team of Account Managers assist and guide our Partner business owners as they build and grow successful last mile package delivery businesses during a transformational time.The Snr Account Manager finds and executes value-creation opportunities and manages the relationship across the entire...

  • Key Account Manager, Amazon Automotive

    Found in: Talent AU C2 - 2 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONThere's never been a more exciting time to join Amazon and help support the growth of the Automotive business!Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth. In addition,...

  • Key Account Manager

    Found in: Talent AU C2 - 2 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAre you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us! Amazon is looking for a smart and driven Business Development Manager to be part of the team recruiting Australian Sellers for Amazon Fashion in...

  • Marketplace Consultant, Amazon Strategic Account Services

    Found in: Talent AU C2 - 3 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAre you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business. With...

  • Sr. Product Manager, Sales – Amazon Devices ANZ

    Found in: Talent AU C2 - 7 days ago

    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Amazon Devices—the team behind the best-selling Amazon Echo, Kindle E-Reader and Fire TV—is seeking a high-performing, innovative, results-oriented, customer-obsessed, analytical Senior Product Manager for one our strategic product categories. You will be part of a team that embraces calculated risk taking, moves fast to bring value to customers and has...

  • Key Accounts Manager, Consumer Electronics

    Found in: Talent AU C2 - 3 days ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAre you familiar with sales and account management or with business development? Do you identify yourself with our motto "work hard, have fun, make history"? Amazon is growing in Australia: grow with us!Amazon is looking for a passionate and driven Business Development Manager to be part of the team recruiting new Sellers for Amazon marketplace in...

  • Business Development Manager, Amazon Logistics

    Found in: Talent AU C2 - 2 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONThe goal of Amazon Logistics Last Mile Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction...

  • Amazon Ads Account Manager

    3 days ago

    Sydney, Australia Cognizant Technology Solutions Full time

    We are seeking a highly skilled and dynamic Amazon Ads Account Manager to join our team. As an Amazon Ads Account Manager, you will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns on Amazon's advertising platform. Your...

  • Amazon Ads Account Manager

    Found in: beBee jobs AU - 2 weeks ago

    Sydney, New South Wales, Australia Cognizant Technology Solutions Full time

    We are seeking a highly skilled and dynamic Amazon Ads Account Manager to join our team. As an Amazon Ads Account Manager, you will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns on Amazon's advertising platform. Your...

  • Amazon Ads Account Manager

    Found in: Talent AU C2 - 3 weeks ago

    Sydney, Australia Cognizant Full time

    We are seeking a highly skilled and dynamic Amazon Ads Account Manager to join our team. As an Amazon Ads Account Manager, you will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns on Amazon's advertising platform. Your...

  • Finance Manager, APAC Accounting

    Found in: beBee jobs AU - 5 days ago

    Sydney, New South Wales, Australia Amazon Full time

    Amazon is a fast-paced, dynamic, high-tech company based in Seattle. Amazon Australia's accounting team is searching for an accounting professional who consistently exceeds expectations, who thrives in a challenging workplace, and who can actively contribute to our talented team.Key job responsibilitiesWe are seeking an experienced Finance Manager to own the...

  • Key Account Manager, Amazon Automotive

    Found in: Talent AU C2 - 3 weeks ago

    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    There's never been a more exciting time to join Amazon and help support the growth of the Automotive business!Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth. In addition, Automotive...

  • Account Manager Fintech

    Found in: Talent AU C2 - 2 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to...

  • Marketplace Consultant, Amazon Strategic Account

    4 days ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor's degree or equivalent - 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience...

  • Existing Account Manager, Seller Services, Home

    Found in: Talent AU C2 - 3 weeks ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONThere's never been a more exciting time to join Amazon!Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth.Amazon is seeking to hire a Key Account Manager in our team to help...

  • Existing Account Manager, Seller Services, Consumer Electronics

    Found in: Talent AU C2 - 3 days ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAmazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth.Amazon is seeking to hire a Key Account Manager in our team to help build our key Consumer Electronics categories by managing...

  • Snr Account Manager, Amazon Logistics

    Found in: Talent AU C2 - 2 weeks ago

    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Equal parts advisor and operating partner, Amazon’s team of Account Managers assist and guide our Partner business owners as they build and grow successful last mile package delivery businesses during a transformational time.The Snr Account Manager finds and executes value-creation opportunities and manages the relationship across the entire lifecycle of...