Regional Manager

2 weeks ago


Sydney Western Suburbs, Australia Mission Australia Full time

Perm full time | 35 hours per week
- Location: Blacktown, Sydney
- Salary: $124K plus super with additional Salary Packaging benefits
- Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more

about us

and

our purpose


Your Opportunity

Responsible for monitoring the operations of the business, reporting on operational performance, training and developing staff, reviewing operational policies and procedures and developing and exploring new business opportunities and partnerships.

Your key responsibilities will be to:

- Lead and develop operational housing staff to ensure they reach their full potential
- Ensure the team manage rental arrears, vacancies, tenancy inspections, waiting lists and address specific requirements may be unique to the region.
- Develop a range of strategies to ensure consistent standards are maintained in line with National policy and procedure
- Proactively manage a variety of key stakeholder relationships including funders and respond to escalated issues
- Actively contribute to developing and implementing strategies that connect tenants to additional support by participating in tenant feedback and managing informal and formal appeals and complaints.

Requirements for Success
- Extensive experience in community or public housing sector
- Prior experience in leadership and operational management
- Ability to manage multiple projects often with conflicting deadlines
- Strong administration skills and the ability to utilise Microsoft Office and a CRM package.
- Exceptional relationship management skills
- High-level customer service focus
- A tertiary qualification gained in social work, business or related field

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve. We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a

career with Mission Australia



Your benefits
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via
- AccessPay)
- Generous discounts with health insurance and major retailers
- Free external, confidential counselling and access to
- chaplaincy support

How to apply



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