Customer Service Administrator

3 months ago

Pymble, Australia Pymble Ladies’ College Full time

**Description**:
Pymble Ladies’ College is a school of the Uniting Church in Australia for girls Kindergarten to Year 12 with boarding from Year 7. At Pymble, we foster a world-class educational environment with the importance of global citizenship and a worldwide perspective central to our strategic intent.
We believe our staff, both teaching and non-teaching, are our most valuable resource. We are proud to have passionate and dedicated staff who recognise the unique strengths and qualities of every Pymble girl.
The role
The Customer Service Administrator will work within the Aquatic Centre and play a pivotal role in the day-to-day administration of the Pymble Swimming Programs, ensuring that all customers have a positive experience within the Centre.
The Customer Service Administrator will be responsible for the smooth operation of allocated shifts and will work independently from the Customer Service Co-ordinator from time to time, and therefore be the shift leader on certain days and times as allocated.
Shifts we are looking to cover with these positions would include Monday, Tuesday, Wednesday 11:30am - 7pm and Sundays 7:45am - 11:45am or Wednesday 2pm - 7pm, Thursday and Friday 12pm - 7pm and Saturdays 7:45am - 2:45pm.
Click here for the position description.
Our kind of team member
You will demonstrate the following attributes and capabilities:

- Willingness to support the ethos and values of the College
- Exposure to Swim school bookings software an advantage
- Exceptional customer service and administration skills
- Ability to multitask and work to deadlines
- Intermediate Microsoft Office Suite (Word, Excel and Outlook)
- Engaging and active team player
- Experience working autonomously
- Current CPR certificate or willingness to obtain

Your kind of workplace
Pymble people are at the heart of what the College offers its students. That’s why every Teacher, Professional Services and Co-curricular staff member is valued for being the person they are, for the quality of their work, for their diverse contribution and for their wins - big and small. We express our appreciation in many ways, including through recognition programs, story sharing, celebrations, feedback, and competitive remuneration.
We treasure our caring, collegiate community, which Pymble people often refer to as the ‘Pymble family’. We also appreciate that our family is not the only one in the lives of Pymble people, so we ‘walk the talk’ when it comes to supporting work-life balance, providing family benefits and contributing to community connections.
Your kind of benefits
We are offering a competitive rate per hour. We also offer a range of benefits, including:

- Training and professional development support
- Access to our Aquatic and Fitness Centre, with free Yoga and Pilates classes
- Daily morning tea
- Discounted school fees (where applicable)
- A dedicated Staff Wellbeing team and regular social events
- Close to public transport and onsite or nearby (street) parking
- Access to Pymble Smart Spending, which is a retail discounts platform

We also provide a wide range of opportunities for Pymble people personally and professionally through growth strategies, career progression, access to the latest technology and best in class resources.
Our kind of process
Pymble Ladies’ College is an Equal Opportunity Employer. We are committed to creating a workforce which represents the diverse society in which we live. Aboriginal and Torres Strait Islander people are encouraged to apply.
We acknowledge the Durramurragal as the traditional custodians of the land on which our College is built. We pay respect to Elders past, present and future recognising the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

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