Contact Centre Team Leader

3 days ago


Sydney, Australia West Recruitment Full time

Up to $90,000 + Super + uncapped commission
- Monday to Friday, 10am - 6pm, Sydney CBD
- Contact Centre Team Leader, grow and develop your team

**About your new employer**
This is a rapidly growing organisation that believes in not only empowering its staff but its clients and customers also. They have a very clear and strategic focus on exciting growth over the coming years

**About your new job**
You will be leading from the front and leading by example. Duties will include but won’t be limited to the following
- Daily management of a team of 10 Contact Centre Agents
- Training, mentoring, developing and recruiting of Agents
- Responding to incoming online enquiries
- Ensuring Agent quality and compliance
- Manage the career growth and development of all Agents
- Providing regular coaching and development opportunities for all Agents

**About you**
- Proven Contact Centre Team Leading experience, ideally within the Telco environment
- Strong computer skills and the ability to successfully navigate multiple systems
- Excellent communication skills, both written and verbal
- Proven experience in leading a high-performing team and maintaining high performance
- Willingness to lead from the front and work alongside the team
- Ability to manage multiple tasks and prioritise effectively

**What’s in it for you**
- Great environment and team culture
- Monday to Friday, 10am - 6pm
- Generous salary of up to $90,000 + Super + uncapped commission
- Excellent opportunity to manage and grow a high-performing team
- Convenient Sydney CBD location

To apply, please select
**APPLY NOW** or contact
**Julie Luszczynski** at



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