Customer Service Officer

3 months ago

Port of Brisbane, Australia Prixcar Services Full time

**Customer Service Officer**:

- Become the vital link between our valued customers and our dedicated team.
- Engage in dynamic daily tasks that drive our operations forward.
- Transform customer inquiries into tailored solutions with a personal touch.
- Join a vibrant workplace where your contributions truly matter.

**About Our Company**:
At PrixCar Services, we pride ourselves on delivering exceptional service and innovative solutions within the automotive logistics industry. Located in the heart of the Port of Brisbane, our team is driven by a passion for excellence and a commitment to exceeding our customers’ expectations.

We foster a collaborative environment where creativity and initiative are encouraged, ensuring that every employee feels empowered to make a difference. Join us, and be part of a remarkable journey where your role is integral to our collective success.

**Your Role Awaits**:
As a Customer Service Officer, you will be the heartbeat of our customer interactions, providing a seamless interface that enhances our clients' experience. Your day will be filled with diverse responsibilities, from entering orders with precision to offering cost-effective solutions that drive value for our customers. You will handle reception duties, manage day-to-day administrative tasks, and liaise with both external and internal customers.

Your ability to maintain high standards of office housekeeping and uphold our information systems will be crucial in generating meaningful reports and invoices as required. Each task you undertake will contribute to a larger goal of fostering strong customer relationships and promoting operational efficiency.

We are looking for an enthusiastic individual who thrives in a fast-paced environment and is passionate about customer service. Your proactive approach and keen attention to detail will set you apart as you handle multiple responsibilities with ease.
- Exceptional communication skills, both written and verbal.
- Strong organisational abilities and a knack for problem-solving.
- Proficiency in computer systems and data management.
- A background in customer service or related fields is preferred.

You should possess a friendly demeanour, coupled with the capability to build rapport quickly. Your dedication to service excellence will resonate with our customers and enrich our team culture.

If you feel that this challenge and opportunity is right for you, we would love to hear from you

Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion. If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume.

Prixcar values of **_Play_**, **_Passion_** and **_Care_** underpin everything we do. We **_PLAY_** as a team, provide service excellence with **_PASSION_** and we **_CARE_** for our people and customers. _Join us and be part of our industry changing journey_

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