Customer Service Officer

3 months ago

Port of Brisbane, Australia Prixcar Services Full time

Join a dynamic team dedicated to providing exceptional customer service
- Engage directly with customers to meet their needs through effective communication and problem-solving
- Perform vital administrative functions ensuring the smooth operation of our service delivery
- Be part of a company that values precision, efficiency, and professional growth

**About Us**:
We are a leading company in the automotive logistics, committed to delivering first class services to our clients. Our team is passionate about fostering relationships and creating solutions that cater to our customers’ unique requirements.

Located at Port of Brisbane, we pride ourselves on our collaborative work environment and our commitment to excellence in all that we do.

**Position Overview**:
The Customer Service Officer will serve as a critical link between our company and our customers. This role encompasses a variety of tasks aimed at enhancing customer satisfaction and ensuring operational efficiency.

Key responsibilities include managing day-to-day administrative tasks, supporting customer requests through quoting, booking, and order entry, and providing cost-effective solutions. The position also involves reception duties on an as-needed basis and handling accounts payable tasks, including raising purchase orders and processing invoices.
- Excellent communication skills, both written and verbal.
- Strong organizational abilities with a focus on precision and efficiency.
- Ability to maintain positive customer relations and a professional demeanor.
- Experience with data entry and computer-based information systems.

We are looking for someone who values teamwork and is eager to contribute to a customer-oriented culture. A proactive approach to problem-solving and a commitment to maintaining high standards of office housekeeping are essential for success in this role.

Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion. If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume.

Prixcar values of **_Play_**, **_Passion_** and **_Care_** underpin everything we do. We **_PLAY_** as a team, provide service excellence with **_PASSION_** and we **_CARE_** for our people and customers. _Join us and be part of our industry changing journey_

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