Building Support Coordinator

5 months ago

Melbourne, Australia Metricon Full time

**Love Where You Work**

**We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression.**

**Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.**

This role will see you working from our Mount Waverley Head Office. You will proactively manage customer expectations by ensuring they are regularly updated on the status of their home during the building process. Love working with our experienced Site Managers to get our customers to settlement with mínimal touch points whilst entering everything in our Clickhome Database to drive the jobs through.

Reporting to the Building Support Manager, your responsibilities will include:

- Proactively managing customer expectations by ensuring clients are regularly updated of the status of their home during the building process
- Effectively communicating and maintaining the professional link between Metricon clients and site personnel to ensure feedback and resolution
- Maintain customer files with relevant contract, variations and other required documentation
- Creating workflow, completing tasks as they arise
- Provide all relevant documentation including compliance certificates to nominated Building Inspector
- Confirm with Site Manager that inspections are complete in order to achieve occupancy permits
- Coordinate the installation of gas line/ meter with authority using CPT reports
- Coordinate electricity disconnection with service provider upon settlement
- Ensure all the information kept in the database is correct and up to date (client details)
- Completing and managing data entry and report compilation; and
- Maintain and constantly develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clients.

Metricon will offer you:

- Sit with your Team Leader who has come from this role, every week and partner with them and go through each of your job numbers using your Clickhome Workflow Report
- Clickhome Database training through your Team Leader
- Free Onsite Parking at our Mount Waverley Head Office - Just off the Monash Freeway at Blackburn Road
- Be supported by a Management Team that has a Culture Where U Matter
- On-going learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programs
- No two days are the same and no two customers are the same you work with so learn each and everyday on the job
- Metricon Homes - Australia largest, and #1 Home Builder for the 8th Consecutive Year
- We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
- Attractive housing discounts on our award-winning homes
- You Matter Physicall fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being
- 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
- Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
- Experience in a customer focussed role with conflict and problem management focus
- Building knowledge in the industry currently
- Proven ability to work in a pivotal customer contact role in a customer focused, time critical working environment
- Highly organised - ability to multi-task and deal with a variety of activities
- Highly developed interpersonal and communication skills
- Proven ability to work in a positive and professional manner in a goal orientated environment;
- Intermediate Microsoft WORD EXCEL and OUTLOOK computer skills; and
- Some experience in using database systems is an added advantage.

**This role requires a national police check to be undertaken on the successful applicant.

  • Building Support Coordinator

    1 month ago

    Melbourne, Victoria, Australia Greenfields Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Building Support Coordinator. In this role, you will be responsible for managing customer expectations, ensuring timely communication, and maintaining accurate records.Key ResponsibilitiesProactively manage customer expectations by providing regular updates...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Metricon Full time

    Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families. Proactively manage customer expectations by ensuring they are regularly updated on the status of their home during the building...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Metricon Full time

    **Love Where You Work!!!** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.** Proactively manage customer expectations by ensuring they are regularly updated on the status of their home...

  • Building Manager

    5 months ago

    Melbourne, Australia Melbourne Building Management Full time

    _Facilities/Building Manager_ At Melbourne Building Management (MBM), we provide building management (facilities management) services to residential, commercial, industrial, retail and recreational facilities in Victoria. Operating with a customer-first mentality, all our services are focused on delivering a friendly, clean, safe and happy environment to...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Metricon Full time

    **Love Where You Work!** **We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression.** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living...

  • Building Manager

    3 months ago

    Melbourne, Australia Melbourne Building Management Full time

    **Facilities/Building Manager** At Melbourne Building Management (MBM), we provide building management (facilities management) services to residential, commercial, industrial, retail and recreational facilities in Victoria. Operating with a customer-first mentality, all our services are focused on delivering a friendly, clean, safe and happy environment to...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Metricon Full time

    **Love Where You Work!** **We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression.** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Metricon Full time

    **Love Where You Work!** **We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression.** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Metricon Full time

    **Love Where You Work!** **We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression.** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living...

  • Building Support Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Greenfields Full time

    Love Where You WorkWe believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction, and career progression.Metricon Homes, Australia's largest home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for...

  • Building Support Coordinator

    5 months ago

    Melbourne, Australia Greenfields Full time

    Love Where You Work! We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression. Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living...

  • People Experience

    5 months ago

    Melbourne, Australia Victorian Building Authority Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Building Authority **Salary**: $74,580 - $90,558 Occupation: Human Resources Reference: VG/6482 We are looking for a full time People Experience & Capability Support Coordinator who is proactive and approaches challenges with a can-do attitude. **Position overview** The People...

  • Building Coordinator

    1 month ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    About the RoleThe Building Coordinator is a critical role within our Claims team, responsible for providing exceptional service to our customers during the claims process. As a Building Coordinator, you will be the primary point of contact for customers, providing guidance and support throughout the repair and rectification process.Key...

  • Building Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    About the Role:The Building Coordinator is a key position within Suncorp Group's Claims team, responsible for supporting the quality of repairs and contributing to claim cost control through accurate and timely instructions to specialists and identification of rectification works for complex building matters.As a Building Coordinator, you will provide...

  • Ndis Support Coordinator

    5 months ago

    East Melbourne, Australia Advance Support Coordination Full time

    **NDIS Support Coordinator** At Advance Support Co we are passionate about providing exceptional support coordination services to our clients. We currently looking for an experienced support coordinator to join our team. You will be working with an existing caseload and really need to be able to hit the ground running. You may be someone looking for a a...

  • Building Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    About the Role:The Building Coordinator is responsible for supporting the quality of repairs and contributing to claim cost control through accurate and specific instructions to specialists and identification of rectification works for complex building matters.Key responsibilities include:Providing brilliant service to customersCommunicating clear and...

  • Building Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    About the Role:The Building Coordinator is a key position within Suncorp Group's Claims team, responsible for supporting the quality of repairs and contributing to claim cost control through accurate and timely instructions to specialists and identification of rectification works for complex building matters.As a Building Coordinator, you will provide...

  • Support Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support ServicesWe are a dedicated provider of Support Coordination services, committed to empowering individuals with disabilities to achieve their goals. Our team is passionate about making a difference in the lives of NDIS participants across Victoria.Job PurposeThe Support Coordinator is responsible for providing personalized support...

  • Project Coordinator

    6 months ago

    Melbourne, Australia Building Personnel Full time

    Excellent culture and staff retention - Work closely with cimpany leaders - Call Scott Thompson 0406226344 Here at Building Personnel we have an exciting opportunity for a Project Coordinator who is keen to push their career to the next level and join an established business who strongly invest in the development of their staff. Strong career progression...

  • People Experience

    5 months ago

    Melbourne City Centre, Australia Victorian Building Authority Full time

    Position overview The People Experience & Capability (PEXC) Support Coordinator reports to the Head of People Experience & Capability and plays an important role in working closely with the Head of and broader People Experience & Capability Team to deliver key administration and coordination support across all areas of the employee lifecycle. The People...