Concierge

2 weeks ago

North Sydney, Australia Lendlease Full time

The Business

We are one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.

Our residents are independent retirees who have sought the company and safety of living in a community of like-minded individuals with service provided that give them and their families the reassurance that they will be cared for if the need arises.

The Role

The Baytree by Ardency is a premium retirement Resort located in Greenwich that has paved the way for a unique retirement experience which combines the very best in independent living with the premium amenities you would expect from a boutique hotel.

Reporting to the Assistant Resort Manager, you will be tasked undertaking a variety of concierge duties and responsibilities including:
- Providing a high level of customer service to the residents and guests of The Baytree- Responding to resident and guest enquiries and requests- Delivery of resident packages and room service meal- Driving 6-seater resident van- Set up and pack down of resident activities- Assisting with production of weekly newsletter and monthly journals- General administrative tasks- Contractor management including inductions- Assisting the restaurant team when required- Ensuring that a premium level of customer service is provided to our residents in every interaction.

About You- Proficient skills in Microsoft Office & Outlook- Excellent communication and organisational skills- Be extremely well presented and reliable- Have a passionate and customer
- focused approach with a can-do and proactive attitude- Hold a valid drivers’ licence- To have a current First Aid and CPR certificates, or be willing to obtain- Have RSA and Barista skills, ideal but not essential

**Benefits**:
- Working with a supportive, professional and fun team- Training provided- Lunch & uniform provided to all staff- Parking on-site (10-min work from train station)- Health & wellbeing program- Access to company benefits & discounts- 18 weeks paid parental leave for primary carers- 3x extra Wellbeing days per year

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October. For selected roles that are more physical in nature, pre-employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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