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Peer Support Program Coordinator

4 months ago


Southport, Australia Lives Lived Well Full time

Part time Position 0.6FTE (3 days per week)
- Join a dedicated community engagement, peer and lived experience team
- Lead the revitalisation of our Peer Workforce

**Your opportunity**

headspace is operated by Lives Lived Well, a progressive, for purpose organisation, delivering leading edge services aimed at supporting people to live their lives well.

Our Youth Mental Health Programs provide evidence-based interventions and support to young people aged 12 - 25 years, comprising primary care and specialist case management services.

As part of our skilled, multidisciplinary teams we value the integration of lived experience and peer support roles as vital components of integrated, holistic care.

**About the role**

We’re looking for a skilled, experienced person to join our Youth Engagement, Community and Lived Experience (YECLE) team to lead the revitalisation of our Peer Support Program, drive its integration into our clinical programs at Southport and Meadowbrook and contribute more broadly as we continue to build our peer and lived experience workforce.

The position will be primarily located at headspace Southport with regular visits to our partner centre at Meadowbrook. The role services our specialist Youth Early Psychosis program as well as headspace Primary and our co-located trauma support service, Lighthouse.

The Peer Support Program Coordinator (PSPC) is responsible for the planning, coordination, and delivery of the Peer Support program, as well as the day-to-day support and direction of the Youth and Family/Carer Peer Support Workers who deliver individual peer support, groupwork, client and systemic advocacy. The role ensures the continuous development, improvement and best-practice implementation of peer work and ongoing review, development and implementation of local policies and practices.

This is a part-time position, working 3 days per week (22.8 hours). There is flexibility to choose
your workdays between Monday to Thursday.

The gross hourly rate for this position ranges between $44.92 to $46.95 per hour + super + salary packaging, depending on skills and experience.

**What you’ll bring**

**To succeed in this role, there are some essentials you’ll need**:

- Essential: _
- Approved tertiary qualification Mental Health Peer Work, Youth Work, Community Development, Allied Health or in a related discipline.
- Demonstrated experience in the development or coordination of a program related to carer or consumer participation, lived experience, peer support or similar.
- Experience working in a mental health service setting, with demonstrated knowledge of the intersecting difficulties faced by young people experiencing mental health challenges, and the impact on families/carers.
- Previous experience in supporting, mentoring, or coordinating staff members or a small team.
- Highly developed organisation, prioritisation, and time management skills.
- Demonstrated skill and aptitude for problem solving and creative solutions.
- Experience in the development of policies, procedures, and written work instructions.
- Strong, effective communication skills, with the ability to establish and sustain collaborative relationships across a large, dispersed, multidisciplinary team.
- Ability to interface with, guide and balance the needs of a diverse range of stakeholders.
- Ability to work with mínimal supervision and direction, take initiative and ownership of program deliverables.
- Skills and confidence in the use of IT (MS Suite) and the aptitude to learn internal software/programs.

**We’d also love you to have**:

- Previous experience in a Carer/Consumer Participation, Peer Support or Lived Experience role.
- Knowledge/familiarity with frameworks, principles underpinning consumer/carer participation, co-design and/or the lived experience/peer workforce.
- Experience in administering a small program budget.

**What matters most is that you’ll live and breathe our values, which means**:

- You are humble, human, and full of hope.
- You show up and share.
- You ask: Why not? And what’s next?
- You leave a positive wake.

Why? We believe that through these values, we do our best work - for each other, clients, and our communities. And it’s a promise we make to you about the kind of experience you will have working for us.

**And while you support others, we’ll support you with some great benefits including**:

- An extra five paid leave days per year to support your wellbeing and work-life balance (pro rata for part-time staff).
- Salary packaging to increase your take-home pay.
- Paid parental leave of 8 weeks.
- An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.
- Fitness Passport membership access to a wide range of gyms, pools, and fitness and leisure centers across Australia, at a discounted rate.

**Are you ready to imagine the possibilities? Here’s how to apply.**

**Applicat