Administration Officer

3 weeks ago

Wetherill Park, Australia GENNERAL STAIRCASE Full time

Since 1971, Genneral Staircase has established itself as a leading company in the staircase building industry. With a focus on delivering exceptional design, manufacturing, and installation services for high-quality stairs and balustrades, we consistently strive for excellence.

Due to our current market growth, we are actively looking for a **Office Administrator **who is driven, enthusiastic, and passionate about their work. This position will be based at our Head Office in Wetherill Park.

About the Role:
Key duties:

- Acting as the primary point of contact for clients, establishing and maintaining effective communication.
- Collaborate with various departments to facilitate effective communication and efficient workflow.
- Providing regular updates to clients regarding project status, changes, and any necessary adjustments.
- Resolving client inquiries, concerns, or issues in a timely and satisfactory manner, ensuring high levels of customer satisfaction.
- Maintaining accurate and up-to-date records of details, including client information and installation schedules.

Skill Set:

- A minimum of 3 years of experience working in a fast-paced office environment is preferred for this role. This experience will demonstrate the ability to handle multiple tasks, work efficiently, and effectively manage workflow in a dynamic setting.
- Excellent communication skills: Strong verbal and written communication abilities are crucial for effectively liaising with clients, internal teams, and the installation team.
- Demonstrating exceptional time management and multitasking skills within a fast-paced office environment.
- Customer service orientation: A customer-centric approach is important in providing exceptional service, addressing client needs, and maintaining positive relationships.
- Attention to detail: Being detail-oriented helps in accurately managing customer information and ensure systems are up to date.
- Adaptability: Being adaptable to changing priorities, client needs, and project requirements is essential in managing a dynamic workload effectively.

**Benefits**
- We understand the importance of work-life balance and support flexible start times to accommodate family needs.
- Work Close to Home
- A competitive compensation package will be offered based on your level of experience.

If you believe you possess the qualifications for this role, we offer an exciting chance to make a valuable contribution to a prosperous and growing business. To apply, please submit your cover letter and resume to the HR Manager at Genneral Staircase.

We are an Australian Manufacturing company that recruit directly. We do not use recruitment companies

**Salary**: $50,000.00 - $70,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus

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