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Customer Service Team Leader

4 weeks ago

Bayswater, Australia Careers in Demand Full time

Bayswater Location - dont travel hours into the city
- Excellent remuneration
- Fantastic team culture

Team Leader for a highly successful Inbound Customer Service function. Grow your career with this Construction Supply Chain business.

Full Job Description

**Ready to Elevate Your Career?**

**About the Job**: Our client looks after small to medium businesses in the Construction Industry. They are incredibly successful due to their customer centric focus and play a crucial role in the concrete supply chain, bridging the gap between concrete suppliers and customers to ensure a smooth and reliable flow of concrete for construction sites. Customer service is at the heart of this business, it is written in its mission statement, and this is a critical role in the company’s success.
You will be leading a high performing team of between 7-10 inbound customer service agents and your role is to help lift and grow your staff, ensuring their success.
**Y**
**our Credentials**:

- **Supervisory Stature**: You bring experience and knowledge in Call Centre operations with a desire to continue to grow.
- **Customer-Centric DNA**: Customer satisfaction isn't just a goal; it's your mantra.
- **People Management**: Your desire to help your team excel is core to your leadership style.

**Benefits**
- **Team Synergy**: You'll be at the helm of an extraordinary squad, all committed to delivering unparalleled customer experiences.
- **Leadership Growth**: This role offers a prime opportunity to refine and showcase your leadership prowess.
- **Rewards Galore**: Enjoy a competitive salary and unlock performance-based incentives.
- **Weekends Uninterrupted**: Embrace a workweek that ensures your weekends remain your own.

Must be eligible to work in Australia.