Customer Service Officer

4 weeks ago

Kwinana, Australia CSBP Fertilisers Full time

**JOB REF: FER593438**
- **Fast paced customer facing position where you will play an important role within our business**:

- **Great opportunity for experienced individuals who enjoy working with others**:

- **Fixed term, full time role based in Kwinana**

**CSBP Fertilisers - We’re here for better growth**

At CSBP Fertilisers, we strive to create a sustainable environment that encourages better growth - for our people, growers and communities.

Agriculture has come a long way, over 120 years, and CSBP Fertilisers have been there every step of the way. As industry leaders in soil nutrition, we proactively invest in cutting-edge research, technology, and digital solutions to promote sustainable nutrient management practices, ensuring safer and more sustainable food production while supporting growers and local communities.

CSBP Fertilisers is proud to be a part of Wesfarmers Limited, one of Australia's largest publicly listed companies. Wesfarmers Chemicals, Energy and Fertilisers (WESCEF) portfolio of businesses supplies fertilisers that enrich the crops and nourish local and international communities, natural gas that warms our homes, and products that underpin critical existing and emerging industries.

Targeting Net Zero scopes 1 and 2 by 2050, WesCEF companies are known for positive culture, commercial success, and business growth opportunities. WesCEF has operations around Australia and employs around 1,500 people nationally.

**The Team and the Role**:
Focused on the vision of ‘Trusted to deliver the best for growers’, our large Fertilisers customer service team is a crucial interface between the business and customers, continuously striving to provide professional customer sales, service and support to all parties that interact with the business.

In this important role, you will liaise with various internal departments (Operations, Sales, Supply) and key external stakeholder including, customers, carriers and suppliers.

We are looking for someone with strong customer service skills who enjoys working with diverse groups of people and building positive relationships. This is a fantastic opportunity to develop your skills and make an impact in our growing business.

Your key responsibilities will include:

- Handling inbound and outbound telephone enquiries and bookings.
- Scheduling and coordinating logistics associated with product despatch using the relevant systems.
- Providing after hours on-call support to customers (if required).
- Prioritising your safety, and the safety of others in all practices.

During the peak season (approx. March to July), our team works rotating shifts to meet seasonal demands, including afternoons, nights, weekends and public holidays.

**Do you have a mixture of the following skills and experience?**
- A background in customer service, with a high level of integrity.
- High level of attention to detail and well-developed interpersonal skills.
- Strong organisation skills with the ability to handle and prioritise multiple tasks
- High level of problem solving capability and the ability to learn new systems quickly.
- Ability to handle a high volume of work & challenging situations.
- Sales experience or a strong interest in the agricultural industry is desirable.

We are looking for a committed team member who is able to work flexibly to provide outstanding customer service support outside normal business hours. The role requires you to work various rotating shifts typically between the hours of 6:00am - 10:00pm Monday - Friday, and a rotational weekend shift that can include Saturdays and Sundays and public holidays during our peak season which is generally between March and July.

**Why Wesfarmers Chemicals, Energy and Fertilisers (WesCEF)**

Right now at WesCEF, we are looking for ambitious individuals eager for the chance to shine and thrive in their career. In return, we offer the recognition and reward you deserve for making a real impact every working day.

We are committed to building a talented, engaged and diverse team who reflect the communities we work within. Our work environment embraces a mix of thinking, skills and experiences, which in turn helps us deliver innovation and improved business results.

**Applications close: 5pm (AWST) 12**th** May 2024.

  • Customer Service Officer

    4 weeks ago

    Kwinana, Australia CSBP Fertilisers Full time

    **JOB REF: FER562624** - **Seasonal Role - Jan to Sep - Ideal role for individuals who prefer working 9 months of the year**: - **Looking for experience individuals who are comfortable talking to customers and being part of a diverse team**: - **Fixed term, full time role based in Kwinana** **CSBP Fertilisers - We’re here for better growth** At CSBP...

  • Customer Service Officer

    2 weeks ago

    Kwinana, Australia CSBP Fertilisers Full time

    **JOB REF: FER581687** - **Fast paced customer facing position where you will play an important role within our business**: - **Great opportunity for experienced individuals who enjoy working with others**: - **Fixed term, full time role based in Kwinana** **CSBP Fertilisers - We’re here for better growth** At CSBP Fertilisers, we strive to create a...

  • Customer Service Officer

    6 days ago

    Kwinana, Western Australia CSBP Fertilisers Full time

    JOB REF:FER593438- Fast paced customer facing position where you will play an important role within our business:Great opportunity for experienced individuals who enjoy working with others:- Fixed term, full time role based in KwinanaCSBP Fertilisers - We're here for better growthAt CSBP Fertilisers, we strive to create a sustainable environment that...

  • Customer Service Officer

    6 days ago

    Kwinana, Western Australia CSBP Fertilisers Full time

    JOB REF:FER562624- Seasonal Role Jan to Sep Ideal role for individuals who prefer working 9 months of the year:Looking for experience individuals who are comfortable talking to customers and being part of a diverse team:- Fixed term, full time role based in KwinanaCSBP Fertilisers - We're here for better growthAt CSBP Fertilisers, we strive to create a...

  • Customer Service Officer

    5 days ago

    Kwinana, Western Australia CSBP Fertilisers Full time

    JOB REF:FER581687- Fast paced customer facing position where you will play an important role within our business:Great opportunity for experienced individuals who enjoy working with others:- Fixed term, full time role based in KwinanaCSBP Fertilisers - We're here for better growthAt CSBP Fertilisers, we strive to create a sustainable environment that...

  • Customer Service Officer

    4 weeks ago

    Kwinana Beach, Australia Wesfarmers Chemicals, Energy & Fertilisers Full time

    JOB REF: FER569967 Seasonal Role - Jan to Sep – Ideal role for individuals who prefer working 9 months of the year Looking for experience individuals who are comfortable talking to customers and being part of a diverse team 9 month fixed term, full time role based in Kwinana  CSBP Fertilisers - We’re here for bettergrowth  At...

  • Customer Service Officer

    3 weeks ago

    Kwinana Beach, Australia Wesfarmers Chemicals, Energy & Fertilisers Full time

    JOB REF: FER569967 Seasonal Role - Jan to Sep – Ideal role for individuals who prefer working 9 months of the year Looking for experience individuals who are comfortable talking to customers and being part of a diverse team 9 month fixed term, full time role based in Kwinana  CSBP Fertilisers - We’re here for bettergrowth  At...

  • Customer Service Officer

    2 weeks ago

    Kwinana Town Centre, Australia genU Karingal St Laurence Limited Full time

    **Do you want to improve your skills or kickstart your career within Employment Services or Administration?** Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? MatchWorks is looking for a** Customer Service Officer **for our **Kwinana** office. Enjoy a supportive team environment,...

  • Customer Service Representative

    6 days ago

    Kwinana, Australia Nutrien Ag Solutions Full time

    Job req id: 15981- Date: 27 Mar 2024- Location: Kwinana, WA, AU, 6167- **Australia’s leading agribusiness making a difference - growing our world from the ground up.**: - **6 Month Fixed Term contract**: - **Based in Kwinana Beach, WA** **Why Nutrien Ag Solutions?** If you want a career that makes a difference, then come work with us at Nutrien where...

  • Customer Service Representative

    5 days ago

    Kwinana, Western Australia Nutrien Ag Solutions Full time

    Job req id: Date: 27 Mar 2024- Location: Kwinana, WA, AU, 6167- Australia's leading agribusiness making a difference - growing our world from the ground up:- 6 Month Fixed Term contract:- Based in Kwinana Beach, WAWhy Nutrien Ag Solutions?If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work...

  • Trade Store Customer Service

    6 days ago

    Kwinana, Australia New Start Australia Full time

    **Trade Store Customer Service - **Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14...

  • Customer Service Coordinator

    2 weeks ago

    Kwinana, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Representative

    6 days ago

    Kwinana, Western Australia GPC Asia Pacific Full time

    Driven by Passion for 100 YearsRepco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Customer Service Coordinator

    3 weeks ago

    Kwinana, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Permanent full-time position -...

  • Customer Service Coordinator

    2 months ago

    Kwinana, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Permanent full-time position -...

  • Customer Service Coordinator

    1 week ago

    Kwinana, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. **Your new role in **Kwinana...

  • Customer Service Coordinator

    6 days ago

    Kwinana, Western Australia Coates Full time

    About usProudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.The next step in your career starts here Permanent fulltime position Monday to Friday & no...

  • Customer Service Coordinator

    3 weeks ago

    Kwinana, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    5 days ago

    Kwinana, Western Australia Coates Full time

    About usYou've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.We're proudly Australian-owned, with a long...

  • Customer Service Representative

    2 weeks ago

    Kwinana Beach, Australia Page Personnel Full time

    6 month on-going contract - Faced paced and dynamic environment **About Our Client**: Page Personnel have partnered with a leading global provider of crop nutrients, feed, crop protection, and services. This partnership is instrumental in supporting farmers worldwide to enhance food production sustainability. With a reach extending to over half a million...