Change Manager
6 months ago
We make a difference, delivering outcomes for millions of members.
- Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for all
At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
**Your new role**
Reporting to the Senior Change Manager - Project Guardian, the Change Manager is responsible for providing and delivering change management expertise in support of the Fund’s service model transformation program.
The Change Manager will play a key role in facilitating and driving change transition. They will be responsible for activities such as change analysis, change planning, stakeholder engagement, communications, learning and adoption tracking for change initiatives, ensuring that projects realise their expected benefits. The Change Manager will also play a key role in ensuring that project delivery is aligned with, and reinforces, the Fund’s culture and values.
This role will involve liaising at all levels across the Fund, as well as with external partners, to analyse and effectively develop, deliver and embed change management solutions in line with the Fund’s business objectives.
This role will also contribute to the continuous development of the Enterprise Change function, associated approaches, practices tools and a broader organisational change capability uplift.
**Some key responsibilities but not limited to;**
- Develop a change management plan based on a situational awareness of the details of the change and the stakeholders being impacted by the change.
- Identify potential staff and other stakeholder risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Conduct readiness assessments, evaluate results and present findings in a logical and easy-to understand format.
- Develop a set of actionable and targeted change management plans - ie communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Support the execution of plans by people leaders and business leaders.
- Identify post implementation adoption challenges, and develop and implement corrective actions. Where required oversee (via a dotted line relationship) the activities of other project resources in the delivery of activities relating to change plan for which they are accountable. (ie Change analyst, Communications specialist, Learning consultant)
**What you’ll need**
- Deep knowledge of change management principles and methodologies
- Significant change management experience (ie 5+ years)
- A deep understanding of how people go through a change and the change process
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with customer service transformation initiatives
- Exceptional communication skills - both written and verbal
- Able to work effectively at all levels in an organisation, and with external delivery partners
- Strong analytic and decision-making skills
- Must be a team player and able to work with and through others Ability to influence others and move toward a common vision or goal.
**Life at AustralianSuper**
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.
We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.
**What’s next**
Australian or New Zealand citizenship or Australian permanent residency status is required.
**_Progress powered by purpose._
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