Major Accounts Administrator

3 weeks ago

Horningsea Park, Australia CEA Full time

Posted: 12/03/2024

Closing Date: 12/04/2024

Job Type: Permanent - Full Time

Location: Horningsea Park

Job Category: Administration

**About Us**

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

CEA are searching for an experience Administrator to support our national Major Accounts team Opportunity to be the key contact for major accounts service support. Be that first point of contact for our customers.

As our business grows, you have the potential to grow with us

**PRINCIPLE ACCOUNTABILITIES**:

- Support the National Major Account Manager as follows,
- Assisting with customer enquiries and follow up workflow throughout the CEA network.
- Preparing and distributing weekly major account retail repair reports.
- Work with the CEA branches to ensure repairs meet customers’ expectations.
- Work with the CEA branches to ensure we are communicating efficiently with our major account customer.
- Assist with preparing information for quality major account meetings.
- Review major account retail services to align line with existing service contracts.

**ROLE REQUIREMENTS**:

- Sound knowledge of relevant business software such as Excel, Word, Power Point, or similar ERP.
- Ability to relate to the current market sector.
- Ability to represent the company with customers professionally.
- Ability to represent the company with the manufacturer.
- Ability to use current electronic mediums and systems within the company.
- Be proficient in Microsoft Office Programs and windows-based systems.

**Desired Skills and Experience**:
**_Benefits:_**
- _An attractive remuneration package commensurate with your experience._
- _A commitment to your ongoing professional development._
- _Employee milestone, reward and recognition programs_
- Access to Private Health Corporate Discounts with HBF
- Employee Benefits Program (Perkbox) - access to discounts from hundreds of brands

**_Why work with us:_**
- _Growing family owned and operated;_
- _Career advancement opportunities, locally & nationally;_
- _Great team with a friendly supportive culture;_
- _Employee assistance and wellbeing program for employees and for members of their household; and_

**_On Offer_**
- _Stable employment_
- _Competitive salary_
- _Ongoing training both internal and Factory_
- _Long term career opportunity_

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