Gel Swim Supervisor

2 months ago

Caulfield, Australia Glen Eira City Council Full time

Glen Eira Leisure
- Full-time
- Part-time
- Closing on: Oct 27 2024
- Add to favourites Favourite View favourites

**Join the Glen Eira Leisure Team**

Are you ready to be part of a vibrant and dynamic team at the forefront of the leisure industry? Glen Eira Leisure is expanding, and we are seeking a passionate individual to help take us to the next level as we prepare for the grand reopening of the Carnegie Memorial Swimming Pool.

**Why Join Glen Eira Leisure?**
- **Culture of Excellence**: At Glen Eira Leisure, we pride ourselves on our inclusive, supportive, and collaborative environment. Our team members are our greatest asset, and we are dedicated to fostering a culture where everyone feels valued and empowered to excel.
- **Industry Leader**:We are recognised as a leader in the leisure industry, known for our innovative programs, safety and exceptional customer service. Joining our team means becoming part of an organisation that sets the standard for excellence.
- **Exciting Growth Opportunities**:As we expand our facilities and services, there has never been a more exciting time to join us. Be part of a forward-thinking organisation that is committed to continuous improvement and professional development.

**About the role**

***As the GEL Swim Supervisor, you will play a vital role in the management and success of our Swim School. Working closely with the Swim School Team Leader, you'll help oversee a diverse team including Swim Shift Supervisors, Customer Experience Officers, and Swim Instructors.

Your responsibilities will encompass staff development, program administration, and quality assurance. You'll ensure high service standards are maintained, conduct class assessments, and serve as a key liaison between staff, members, and parents. The role involves hands-on leadership, providing on-shift guidance to the Aquatics Team and maintaining a safe, friendly, and progressive learning environment.

You will report to the GEL Swim School Team Leader and perform a range of duties including but not limited to:

- **Team Leadership**: Assisting to train, supervise, and provide leadership to the GEL Swim School team as per centre policies and industry guidelines.
- **Service Standards**: Collaborate with the GEL Swim School Team Leader to maintain Service Improvement Standards in daily operations.
- **Customer Service**: Act as a liaison on pool deck, providing customer service to Swim School members and parents.

**Roster requirements**

As part of this role, you will also be required to perform direct service a GEL Swim Shift Supervisor, GEL Swim Customer Service Officer, or GEL Swim Instructor.

You will be rostered 15.2 hour per week of admin related tasks (as listed above) and a minimum of 7.6 hours up to 22.8 hours per week of direct service.

**We Are Looking For**
- **A Passionate Professional**: Someone who is enthusiastic and committed to delivering outstanding experiences for our community.
- **An Innovative Thinker**:Someone with a creative mind who can bring new ideas and solutions to help us stay ahead in the industry and continually improve our offerings.
- **A Team Player**:Someone who thrive in a collaborative environment and can contribute positively to our team culture.
- **A Strong Leader**: Somone who is experienced and ambitious, ready to elevate their career and provide strong leadership, guiding Glen Eira Leisure into a bright and successful future.

**Qualifications and Experience**
- Demonstrated experience and achievement in the leisure industry and/or relevant tertiary qualifications.
- Comprehensive customer service experience
- Provide First Aid with current CPR qualification
- Employee Working with Children Check
- Teacher of Swimming and Water Safety Certificate
- Teacher of Swimming extension courses (Desirable)
- Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply._

**Pre-employment checks**
- Employee Working with Children Check
- New National Police Record Check
- Health Declaration
- Pre-employment medical
- Evidence of right to work in Australia.
- Attach your resume
- Attach a cover letter (no more than one page)

**Closing date**: 27th October at 11.55pm

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.**

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **P

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