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IT Support Officer

4 weeks ago

Southbank, Australia Cleared ICT Full time

Location:

- Southbank
- Sectors:

- Cyber Security, Engineering, ICT
- Employment type:

- Contract
- Salary:

- Negotiable
- Contact name:

- Daniel Crowe- Job reference:

- BBBH1031_1673395316
- Published:

- about 5 hours ago

Cleared are currently supporting the Administrative Appeals Tribunal, who are looking for an IT Support Officer.

The IT Support Officer is responsible for 1st and 2nd level IT support to members and staff of the AAT.

This opportunity is Melbourne based at their William Street offices

**You**:
1.
Experience in support a. Experience providing 1st level and 2nd IT support in a Microsoft environment. b. Understanding of networking c. Experience installing and trouble-shooting PCs and peripherals d. Problem solving skills
2.
Customer service e. Strong customer service focus f. Conflict resolution skills g. Understanding of the need to follow up to ensure clients are satisfied and to keep them informed of the progress of any issues logged
3.
Communication and liaison skills h. Ability to document solutions and communicate solutions to the rest of the Information technology team i. Ability to develop simple instructions for use by clients j. Ability to convey technical information to non-technical staff
4.
5.
Education o. Tertiary qualifications in Information Technology are highly desirable p. and/or Industry related training and qualifications

**Desirable**:
You will need to hold a **Baseline clearance** or above for this role.

12-month contract with a 6-month extension.

**_At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security._**

**We reward our friends for helping their friends**. If you refer anyone who is looking for new opportunities, we will reward you with a gift card up to $1000. Terms and conditions apply.

If you are interested in this opportunity, contact Daniel on:
**Daniel Crowe - Consultant**
**M**: 0424 906 007 **| E**:
490 Northbourne Ave, Dickson, ACT 2603

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