Sales Representative

3 weeks ago

Sydney, Australia HILTI Full time

**What's the role?**:
As a Hilti Store Representative you will work with the wider retail sales team in managing the day-to-day operations of the store as well as provide a superior level of service to our customers through product demonstrations and service consultations.

This is not an ordinary retail sales job, we focus on building and maintaining lasting relationships with our customers in understanding their business needs and how our solutions can add value. The role is fast-paced and KPI driven yet also rewarding as you will play an active role in strengthening our partnerships with our customers.

This is a permanent full-time role based at our Hilti store in Alexandria, NSW. It is a great opportunity to kick-start your career within a multinational organisation with a high-performing and caring culture

**Who is Hilti?**:
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

**What does the role involve?**:
The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
Scope: Anchor job in Hilti Store structure - manages inventory and sales records; cross-sells, upsells.

Hilti is committed to diversity: 21% of Hilti's management positions worldwide are filled by women.

**What do we offer?**:
Show us what you’re made of and we’ll offer you:

- A competitive salary base + super + bonus
- An extra week of leave - i.e. 5 weeks leave
- Leave loading of 17.5% - i.e. you are paid 17.5% of your salary for the days you take annual leave
- Access to Converge EAP - with you & your family members entitled to 6 free sessions per year (in the areas of lifestyle, legal, money & nutrition)
- A diverse and inclusive culture
- Fun & engaging team
- Opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

**What you need is**:

- Exceptional customer service skills and focus
- A self-starter mindset with motivation to drive and achieve results
- A team player attitude
- High learning agility and drive for self
- development
- A keen eye for detail and passion for problem solving
- The ability to effectively and proactively develop customer relationships
- Competent Microsoft/PC skills
- A valid forklift licence or willingness to obtain one upon employment

**Why should you apply?**:
We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

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